Administrator

Heart of Gold Home Care; United Kingdom; On-site; GBP 21,000 - 30,000; Full time

Benefits offered by this job

Paid training

Career progression

Job summary

Heart of Gold Home Care is seeking a proactive admin assistant to support records and care documentation, recruitment onboarding, and frontline phone contact. The role involves helping with compliance paperwork and audits and backing the wider team with daily admin tasks.

You will work full-time in our office, with paid training and clear progression into HR, compliance, or coordination paths. Strong organisational skills and a friendly phone manner are essential.

Qualifications

• Strong organisational skills and attention to detail.
• Friendly, professional phone manner.

Responsibilities

• Manage records, files and care documentation.
• Support recruitment and onboarding admin.
• Be a friendly first point of contact on the phone.
• Help with compliance paperwork and audits.
• Support the wider team with day-to-day admin tasks.

Job description

• Manage records, files, and care documentation
• Support recruitment and onboarding admin
• Be a friendly first point of contact on the phone
• Help with compliance paperwork and audits
• Support the wider team with day-to-day admin tasks

What We Offer

• Full-time, office-based
• Paid training
• Career progression into HR, compliance, or coordination roles

What We're Looking For

• Right to work in the UK
• Enhanced DBS check (we'll arrange this)
• Strong organisational skills and attention to detail
• Confident with Microsoft Office
• Friendly, professional phone manner
• Previous office or admin experience preferred

Every care plan is built around the person. Book a free home assessment and we'll discuss your loved one's specific needs and prepare a tailored quote.