Administrator

The Royal Masonic Benevolent Institution Care Company; Watford; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

28 days holiday

On-site parking

Free meals

DBS check

Paid induction

Training

Job summary

The Royal Masonic Benevolent Institution Care Company is seeking an Administrator at Prince Michael of Kent Court in Watford to be the reassuring first contact for visitors and callers, and to support day-to-day administration. You will help with recruitment, maintain HR and resident records, and assist with payroll and finance tasks to keep the office running smoothly.

This role offers a warm, values-driven environment with training, 28 days holiday and on-site parking, fostering a professional

Qualifications

• Experience in administration or reception
• Confidence managing daily tasks and records
• Clear, empathetic communication
• IT proficiency with documents, spreadsheets and databases

Responsibilities

• Welcome visitors and handle telephone enquiries
• Support recruitment processes and prepare new starter files
• Maintain HR and resident records with accuracy
• Assist with payroll, petty cash and general finance tasks
• Keep the office organised and stocked with stationery

Skills

Administration

Customer service

IT skills

Record keeping

Communication

Tools

MS Office

Databases

Job description

If you’re warm, organised and enjoy supporting others, your strengths are perfect for a care home, where a friendly welcome and reliable administration make all the difference.

• £27,000 per annum
• 39 hours per week

Location:Prince Michael of Kent Court, Stratford Rd, Watford WD17 4DH

As Administrator, you’ll be the reassuring first point of contact for everyone who visits or calls the home. Your calm, friendly approach will set the tone for their experience. You’ll support smooth day-to-day administration, recruitment processes and accurate record keeping, helping our home run with confidence and consistency. With your attention to detail, empathy and positivity, your contribution will make a meaningful difference to residents, families and colleagues.

At RMBI Care Co., our values are Kind, Supportive and Trusted. They guide how we care, lead and work together. If these values resonate with you, you will belong here.

Whether your background is in administration, reception, customer service or HR support, we’ll give you the training and encouragement you need to succeed.

What You’ll Gain

• A welcoming, values-driven team where your contribution is appreciated
• 28 days paid holiday (rising to 33 with long service)
• Paid induction and ongoing training from day one
• Discounts on shopping, gifts and family days out
• Health cash plan for dental and eye care
• Free meals, on-site parking and DBS check
• Opportunities to grow your career with a dedicated learning and development team

What You’ll Bring

• A warm, professional approach to welcoming visitors and callers
• Administration experience and confidence managing daily tasks
• Strong attention to detail when maintaining accurate records
• Clear, empathetic communication skills
• IT confidence with documents, spreadsheets and databases

About the Role

You’ll welcome visitors, handle telephone enquiries and provide a calm, professional presence at the heart of the home. You’ll support recruitment by arranging interviews, checking documentation and preparing new starter files, while maintaining accurate HR and resident records. You’ll assist with payroll, petty cash and general finance tasks, and keep the office running smoothly through organised filing, note-taking and stationery management. Working closely with the Business Relationship Manager, you’ll help ensure smooth operations so the team can focus on delivering excellent, person-centred care.

This role keeps the home organised and running smoothly, ensuring visitors are welcomed, records are accurate, and staff have the support they need to deliver great care

We are proud to be a Disability Confident – Committed employer and we actively encourage applications from people of all backgrounds and experiences.

Prince Michael of Kent Court –“Rated Good by CQC”, with 95% of RMBI Care Co. services either Outstanding or Good.