Administrator

Berkeley Group; Taplow; On-site; GBP 25,000 - 32,000; Full time

Benefits offered by this job

25 days annual leave

Private medical insurance

Discount platform access

Berkeley Foundation volunteer day

Private pension plan

Group life assurance

Job summary

Berkeley Group in Taplow, Buckinghamshire, is seeking an Administrator to support the Customer Services team in a fast-paced environment. You will manage a busy workload, maintain records and reports, and coordinate communications with internal teams and external partners.

You should be detail-oriented with strong MS Office skills (Excel, Outlook, Word/SharePoint) and be able to handle multiple deadlines while delivering accurate, timely information to keep customer service operations running

Qualifications

• Strong administrative experience and organisational abilities.
• Excellent attention to detail and accuracy in data management.
• Confident communicator with internal teams, external partners and customers.
• Ability to manage multiple deadlines in a fast-paced environment.

Responsibilities

• Provide day-to-day administrative support while managing a busy and varied workload.
• Maintain accurate team records, systems, and documentation to ensure operational efficiency.
• Share timely updates on property completions, key dates, and ongoing activities.
• Produce and manage detailed weekly and monthly reports using Excel, Word, and/or c360.
• Track and report property defects for the team.
• Process invoices, purchase orders, and engineer timesheets accurately and within deadlines.
• Support the wider team by keeping processes organised, coordinated, and on track in a fast-moving environment.

Skills

Administrative skills

Attention to detail

Communication

Multitasking

Tools

Microsoft Excel

Microsoft Outlook

SharePoint

Job description

Administrator

Department: Customer Services

Employment Type: Permanent

Location: Taplow, Buckinghamshire

Description

This is a fast-paced and demanding administrative role supporting the Customer Services function, where accuracy, organisation, and the ability to manage multiple priorities are essential. You will act as the central coordination point for all administrative processes within the team, ensuring systems, records, reports, and communications are consistently accurate, up to date, and delivered within tight deadlines. Working closely with internal teams and external partners, you will play a key role in keeping customer service operations running efficiently behind the scenes in a high-volume environment.

What you’ll be doing

• Providing day-to-day administrative support while managing a busy and varied workload
• Maintaining accurate team records, systems, and documentation to ensure operational efficiency
• Sharing timely updates on property completions, key dates, and ongoing activities
• Producing and managing detailed weekly and monthly reports using Excel, Word, and/or c360, with a strong focus on accuracy and attention to detail
• Tracking and reporting property defects for the team
• Processing invoices, purchase orders, and engineer timesheets accurately and within deadlines
• Supporting the wider team by keeping processes organised, coordinated, and on track in a fast-moving environment

What you’ll bring

• Strong administrative and organisational skills
• Excellent attention to detail and accuracy in data management
• Confident communicator with internal teams, external partners and customers
• Ability to manage multiple deadlines in a fast-paced environment
• Proficient in Microsoft Office (Excel, Outlook, Sharepoint)

Why join us?

• 25 days annual leave, increasing with service to 33 days.
• Health and wellbeing benefits including Private Medical Insurance.
• Lifestyle benefits including access to an online discount platform.
• Berkeley Foundation volunteer day.
• Private pension plan.
• Group life assurance.

The standard default full-time working hours in the office are 8am-5pm with core working hours 9am-4pm.

Internal applicants

If you’re an internal applicant, please ensure you’ve informed your line manager of your intention to apply for this position.