Administrator

The Abbey; Swineshead; On-site; GBP 21,000 - 27,000; Full time

Job summary

Abbey Medical Practice is seeking a motivated Administrator to join our busy practice team. Monday to Friday 8am to 4pm (37.5 hours a week).

This is an excellent opportunity for an individual with strong administrative skills who enjoys working in a healthcare environment and making a positive difference to patient care. We support a friendly, collaborative team of GPs and nursing staff, with training opportunities for foundation year doctors.

Qualifications

• Strong administrative experience in a healthcare setting.
• Familiar with NHS referral processes and patient handling.
• Excellent organisational and communication abilities.

Responsibilities

• Process referrals generated by clinicians using NHS referral system.
• Submit and track referrals to hospitals, community services and diagnostic providers.
• Liaise with patients and secondary care providers about referral queries.
• Monitor referral tasks to ensure timely processing.
• Review and code clinical correspondence and hospital letters using SystmOne.
• Handle new patient registrations and transfers per NHS guidance.

Skills

Administrative skills

Healthcare administration

SystmOne familiarity

Tools

SystmOne

Job description

Abbey Medical Practice is seeking a motivated and organised Administrator to join our busy practice team. Monday to Friday 8am to 4pm (37.5 hours a week). This is an excellent opportunity for an individual with strong administrative skills who enjoys working in a healthcare environment and making a positive difference to patient care.

Main duties of the job

Referrals

• Process referrals generated by clinicians using NHS referral system.
• Submit and track referrals to hospitals, community services and diagnostic providers.
• Liaise with patients and secondary care providers regarding referral queries.
• Monitor referral tasks and ensure referrals are processed within required timescales.

Clinical coding

• Review and code clinical correspondence, hospital letters and reports within SystmOne.
• Extract relevant diagnoses, procedures and clinical information from correspondence.

New Patient Registrations

• Process new patient registrations and deductions.
• Manage patient record transfers and registration queries.
• Ensure registrations are completed in accordance with NHS guidance and practice procedures.

Abbey Medical Practice boasts a very friendly working environment, with a strong work ethic across all teams. We have a team of five GPs, supported by our multi-skilled nursing team. We are a training practice so support foundation year doctors and GP trainees.