Administrator

Alliance Medical; Southend-on-Sea; On-site; GBP 21,000 - 30,000; Full time

Job summary

Alliance Medical’s Southend PET-CT Centre at Southend Hospital invites applications for an Administrator to join our team. You will greet patients, manage front-desk duties and support administrative processes in a busy healthcare environment.

The role requires excellent communication, IT literacy and strong organisational skills, with experience in Microsoft Office, filing and phone bookings. A courteous, proactive approach and ability to work under pressure are essential.

Qualifications

• Experience in a healthcare environment preferred.
• Ability to meet and greet patients in a busy reception.
• Excellent written and spoken communication.
• Good IT skills and ability to manage multiple filing systems.

Responsibilities

• Make telephone bookings for patients attending services.
• Greet patients at the front desk and handle enquiries.
• Maintain tidy, well-organised filing and electronic records.
• Provide general administrative support across the clinic.

Skills

Microsoft Office

Filing & records

Customer service

Communication skills

IT literacy

Organisation

Working under pressure

Multi-tasking

Tools

Microsoft Office

Job description

We have an exciting opportunity for skilled and motivated Administrator to join our team at the Southend PET-CT Centre, located at Southend Hospital.

You should ideally have experience in a Healthcare environment as youwill be required to meet and greet patients.

As a successful applicant you must be able to demonstrate:

• experience using Microsoft office
• skills of organising filing systems and computer files
• good customer service skills
• excellent communication skills, as you will be both patient facing and using the telephone.
• IT literacy
• excellent organisational skills
• the ability to work well under pressure
• the ability to multi task

A key element of the role is to make telephone bookings for patients attending our services. To be successful in this role you must have good communication skills both written and verbal, together with good IT and administration skills. A flexible, organized and enthusiastic attitude is essential.

Alliance Medical are Europe’s leading independent provider of imaging services.

We combine service excellence and innovative imaging technologies to improve patient care and support NHS and independentorganisationswith their ongoing imaging requirements. Our approach has delivered consistent company growth for more than 30 years.

We operate a robust pre-employment screening process for all roles which includes proof of professional registration and qualifications, DBS checking and occupational health assessments.

We live by our company values to ensure the highest level of patient care:

Our Values

Leaders, managers, and supervisors have a particular responsibility to be role models in terms of how they demonstrate these values themselves and how they engage their teams to work in this way.

Collaboration:

We work together and in partnership for all our patients. We respect expertise and combine it to achieve more.

Excellence:

We never compromise. We strive to deliver the very best in everything we do to ensure the highest quality of care. We treat our patients and each other with compassion, dignity and respect.

Learning:

Knowledge and understanding comes from learning. At Alliance Medical we are committed to ensuring that each and every one of us keeps on learning and that we continuously look for improved ways of working.

Efficiency:

Efficiency in healthcare means more patients get better care. We constantly seek new ways to use the scarce resource of healthcare more intelligently so that more people can live longer, fuller lives.

Openness:

We act with transparency and honesty in everything we do, where staff are encouraged to speak up to ensure a safe and secure environment for our patients.