Receptionist / Administrator

Alliance Medical; Guildford; On-site; GBP 18,000 - 24,000; Full time

Job summary

Alliance Medical’s Guildford PET-CT Centre is seeking a motivated Receptionist/Administrator to support clinical teams and patients, ensuring smooth daily operations. You will engage with patients in a clinical environment and handle frontline administration with training provided.

The role emphasizes excellent communication, compassionate service, and the ability to multi-task under pressure. Prior admin experience is advantageous; strong IT literacy and Microsoft Office skills are essential.

Qualifications

• Excellent communication skills, both patient facing and telephone work.
• Compassionate and enthusiastic demeanor; flexible and organised attitude.
• Experience in an administration role is advantageous but training will be provided.

Responsibilities

• Reception duties.
• Support all incoming queries into the centre.
• Chaperoning.
• Bookings of appointments.
• Processing of patients via our E-Systems.

Skills

Communication

Patient facing

IT literacy

Organisational skills

Multi-tasking

Under pressure

Tools

Microsoft Office

E-Systems

Job description

We have an exciting opportunity for skilled and motivated Receptionist / Administrators to join our team at the Guildford PET-CT Centre.

Our Receptionist / Administrators provide a pivotal role in supporting our clinical teams and patients to ensure the smooth running of the Centre. Based on reception you will be working directly with patients in the clinical environment, this is an excellent opportunity for individuals with an interest in healthcare.

Please note that we will be interviewing throughout the duration of this advert. Therefore, if you are interested in this role an early application is advised as we may close the advert prior to the advertised date.

To be successful in this role you must be able to demonstrate

• excellent communication skills, as you will be both patient facing and using the telephone.

• a compassionate and enthusiastic demeanor.

• A flexible, organised and enthusiastic attitude is essential. Experience in an administration role is advantageous but not essential, as full training will be provided

  • experience using Microsoft office

  • skills of organising filing systems and computer files

  • IT literacy

  • the ability to work well under pressure

  • the ability to multi task

The main responsibilities of this role include:

• Reception duties
• Supporting all incoming queries into the centre
• Chaperoning
• Bookings of appointments
• Processing of patients via our E-Systems

Alliance Medical are Europe’s leading independent provider of imaging services.

We combine service excellence and innovative imaging technologies to improve patient care and support NHS and independentorganisations with their ongoing imaging requirements. We have delivered consistent company growth for over 30 years.

We operate a robust pre-employment screening process for all roles, including proof of professional registration, qualifications, DBS checks and occupational health assessments.

Our company values, below, enable us to deliver the highest level of patient care:

Collaboration:We work together and in partnership for all our patients. We respect expertise and combine it to achieve more.

Excellence:We never compromise. We strive to deliver the very best in everything we do to ensure the highest quality of care. We treat our patients and each other with compassion, dignity and respect.

Learning:Knowledge and understanding comes from learning. At Alliance Medical we are committed to ensuring that every one of us keeps on learning and that we continuously look for improved ways of working.

Efficiency:Efficiency in healthcare means more patients get better care. We constantly seek new ways to use the scarce resource of healthcare more intelligently so that more people can live longer, fuller lives.

Openness: We act with transparency and honesty in everything we do, where staff are encouraged to speak up to ensure a safe and secure environment for our patients.