Administrator

Alliance Medical; Taunton; On-site; GBP 19,000 - 23,000; Full time

Job summary

Alliance Medical are seeking an Administrator to join our Taunton PET-CT bookings team at the Taunton Diagnostic centre. The role focuses on greeting patients, handling telephone bookings and providing high-quality admin support in a healthcare environment.

You will need strong IT skills, experience with Microsoft Office, and excellent communication and organisational abilities to manage filing, correspondence and multi-tasking under pressure. A friendly, proactive approach is essential.

Qualifications

• Experience in a healthcare environment preferred.
• Strong verbal and written communication skills.
• Able to greet patients and handle telephone bookings.
• Excellent IT and organisational skills.
• Ability to work under pressure and multitask.

Responsibilities

• Greet patients and provide front-facing administrative support.
• Make and manage telephone bookings for patients attending services.
• Organise filing systems and maintain orderly computer files.
• Provide high-quality customer service and IT-enabled administration.

Skills

Microsoft Office

Healthcare experience

Filing systems

Customer service

Communication skills

IT literacy

Organizational skills

Under pressure

Multi-tasking

Telephone bookings

Job description

We have an exciting opportunity for skilled and motivated Administrator to join our Bristol and Taunton PET-CT bookings team, located at the Taunton Diagnostic centre.

You should ideally have experience in a Healthcare environment as you will be required to meet and greet patients.

As a successful applicant you must be able to demonstrate:

• experience using Microsoft office
• skills of organising filing systems and computer files
• good customer service skills
• excellent communication skills, as you will be both patient facing and using the telephone.
• IT literacy
• excellent organisational skills
• the ability to work well under pressure
• the ability to multi task

A key element of the role is to make telephone bookings for patients attending our services. To be successful in this role you must have good communication skills both written and verbal, together with good IT and administration skills. A flexible, organized and enthusiastic attitude is essential.

Alliance Medical are Europe's leading independent provider of imaging services.

We combine service excellence and innovative imaging technologies to improve patient care and support NHS and independentorganisations with their ongoing imaging requirements. Our approach has delivered consistent company growth for more than 30 years.

We operate a robust pre-employment screening process for all roles which includes proof of professional registration and qualifications, DBS checking and occupational health assessments.

We live by our company values to ensure the highest level of patient care:

Our Values

Leaders, managers, and supervisors have a particular responsibility to be role models in terms of how they demonstrate these values themselves and how they engage their teams to work in this way.

Collaboration:

We work together and in partnership for all our patients. We respect expertise and combine it to achieve more.

Excellence:

We never compromise. We strive to deliver the very best in everything we do to ensure the highest quality of care. We treat our patients and each other with compassion, dignity and respect.

Learning:

Knowledge and understanding comes from learning. At Alliance Medical we are committed to ensuring that each and every one of us keeps on learning and that we continuously look for improved ways of working.

Efficiency:

Efficiency in healthcare means more patients get better care. We constantly seek new ways to use the scarce resource of healthcare more intelligently so that more people can live longer, fuller lives.

Openness:

We act with transparency and honesty in everything we do, where staff are encouraged to speak up to ensure a safe and secure environment for our patients.