Administrator

Alliance Medical; Tees Valley; On-site; GBP 21,000 - 26,000; Full time

Job summary

Alliance Medical invites applications for an Administrator to join the Southend PET-CT Centre team. The role focuses on welcoming patients, handling bookings, and delivering quality administrative support in a busy healthcare setting.

You should be proficient in Microsoft Office, capable of organised filing, and able to communicate clearly with patients by phone and in writing. A positive, flexible attitude and strong IT skills are essential.

Qualifications

• Experience using Microsoft Office and filing systems.
• Excellent customer service and communication skills.
• Strong IT literacy and ability to multi-task.
• Ability to work under pressure in a healthcare setting.

Responsibilities

• Greet patients and manage front-desk enquiries.
• Make telephone bookings for patients attending services.
• Maintain filing systems and digital records.

Skills

good communication

customer service

organisation

multitasking

pressure handling

Tools

Microsoft Office

Job description

We have an exciting opportunity for skilled and motivated Administrator to join our team at the Southend PET-CT Centre, located at Southend H

You should ideally have experience in a Healthcare environment as youwill be required to meet and greet patients.

As a successful applicant you must be able to demonstrate:

• experience using Microsoft office
• skills of organising filing systems and computer files
• good customer service skills
• excellent communication skills, as you will be both patient facing and using the telephone.
• IT literacy
• excellent organisational skills
• the ability to work well under pressure
• the ability to multi task

A key element of the role is to make telephone bookings for patients attending our services. To be successful in this role you must have good communication skills both written and verbal, together with good IT and administration skills. A flexible, organized and enthusiastic attitude is essential.

Alliance Medical are Europe’s leading independent provider of imaging services.

We combine service excellence and innovative imaging technologies to improve patient care and support NHS and independentorganisationswith their ongoing imaging requirements. Our approach has delivered consistent company growth for more than 30 years.

We operate a robust pre-employment screening process for all roles which includes proof of professional registration and qualifications, DBS checking and occupational health assessments.

We live by our company values to ensure the highest level of patient care:

Our Values

Leaders, managers, and supervisors have a particular responsibility to be role models in terms of how they demonstrate these values themselves and how they engage their teams to work in this way.

Collaboration:

We work together and in partnership for all our patients. We respect expertise and combine it to achieve more.

Excellence:

We never compromise. We strive to deliver the very best in everything we do to ensure the highest quality of care. We treat our patients and each other with compassion, dignity and respect.

Learning:

Knowledge and understanding comes from learning. At Alliance Medical we are committed to ensuring that each and every one of us keeps on learning and that we continuously look for improved ways of working.

Efficiency:

Efficiency in healthcare means more patients get better care. We constantly seek new ways to use the scarce resource of healthcare more intelligently so that more people can live longer, fuller lives.

Openness:

We act with transparency and honesty in everything we do, where staff are encouraged to speak up to ensure a safe and secure environment for our patients.