Administrator

Hartford Care; Rochdale; On-site; GBP 21,000 - 24,000; Full time

Job summary

Hartford Care at Springfield Park, Rochdale, invites applications for an Administrator role. This full-time position (37.5 hours) involves welcoming visitors, handling general reception duties and supporting the Home Manager with administrative tasks.

You'll use IT systems including Word, Excel and Outlook, maintain records, and work as part of a caring team to create a warm, welcoming atmosphere for residents and families.

Qualifications

• A compassionate and caring nature.
• Excellent communication skills and ability to use IT systems (including Word, Excel and Outlook).
• Good telephone manner.
• Strong organisation and planning skills.
• Able to work on own initiative as well as part of a team.
• A flexible approach to working hours.

Responsibilities

• Welcome visitors to the home and act as first point of contact.
• Provide general reception and administrative support to the Home Manager.
• Liaise with applicants to arrange interviews and coordinate recruitment tasks.
• Update training records and manage internal systems as needed.
• Transcribe minutes of meetings and assist with other admin duties.
• Deliver newspapers to residents and support families when visiting.

Skills

MS Word

MS Excel

MS Outlook

Communication skills

Problem solving

Teamwork & autonomy

Job description

The Role: Administrator - Full Time (37.5Hours)

Location: Springfield Park, Rochdale, OL11 4RE

As an Administrator, you will act as first point of contact for all visitors to the home, perform general reception and administrative duties within the home, provide support primarily to the Home Manager, and working together as a team to create a happy and caring atmosphere.

Whether you are liaising with a potential applicant to arrange an interview, updating training records on our internal systems, transcribing minutes of a meeting from a Dictaphone, delivering a newspaper to one of our residents, or welcoming a family carer into the home, you will do so with care at the heart of everything you do.

• Do you want to make a difference to someone's life and feel a sense of purpose in an extremely rewarding role?
• Are you an experienced administrator/receptionist with strong IT skills including Microsoft Word, Excel and Outlook?
• Do you have excellent written and verbal communication skills and are an efficient problem solver who can work well as part of a team as well as autonomously?
• Are you caring, warm and understanding?
• Are you spontaneous, patient, flexible and have a good sense of humour?
• Do you strongly believe in the values of Creating Communities, Caring for Each Other and Celebrating Individuality?

If your answer is yes to all these questions, why not join our Hartford Care family?

Requirements

Essential:

• A compassionate and caring nature
• Excellent communication skills and ability to use IT systems (including knowledge of Microsoft Word, Excel and Outlook)
• Good telephone manner
• Strong organisation and planning skills
• Able to work on own initiative as well as part of a team
• A flexible approach to working hours

This position is subject to an Enhanced Disclosure and Barring Service (DBS) check.