Administrator

Hartford Care; Ramsgate; On-site; GBP 12,000 - 18,000; Part time

Job summary

Hartford Care Ltd. is seeking a part-time Administrator (32 hours) at Ramsgate Care Centre. You will be the first point of contact for visitors and responsible for reception and key administrative tasks, supporting the Home Manager and team with a calm, caring approach.

You will liaise with applicants, update training records, transcribe minutes, and assist with resident services such as newspaper deliveries and welcoming family carers, all while maintaining excellent IT skills.

Qualifications

• Compassionate and caring nature.
• Excellent communication skills and IT proficiency.
• Good telephone manner.
• Strong organisation and planning skills.
• Able to work on own initiative and as part of a team.
• Flexible approach to working hours.
• This position requires an Enhanced DBS check.

Responsibilities

• Act as first point of contact for all visitors to the home and perform reception duties.
• Provide administrative support to the Home Manager and the team.
• Liaise with applicants to arrange interviews and update training records.
• Transcribe minutes of meetings from a Dictaphone.
• Deliver newspapers to residents and welcome visiting family carers.
• Work collaboratively to create a happy, caring atmosphere.

Skills

Communication

Teamwork

Problem solving

Initiative

Flexibility

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

The Role: Administrator - Part Time (32hours)

Location: Ramsgate Care Centre, CT11 7NP

As an Administrator, you will act as first point of contact for all visitors to the home, perform general reception and administrative duties within the home, provide support primarily to the Home Manager, and working together as a team to create a happy and caring atmosphere.

Whether you are liaising with a potential applicant to arrange an interview, updating training records on our internal systems, transcribing minutes of a meeting from a Dictaphone, delivering a newspaper to one of our residents, or welcoming a family carer into the home, you will do so with care at the heart of everything you do.

Do you want to make a difference to someone's life and feel a sense of purpose in an extremely rewarding role?

Are you an experienced administrator/receptionist with strong IT skills including Microsoft Word, Excel and Outlook?

Do you have excellent written and verbal communication skills and are an efficient problem solver who can work well as part of a team as well as autonomously?

Are you caring, warm and understanding?

Are you spontaneous, patient, flexible and have a good sense of humour?

Do you strongly believe in the values ofCreating Communities, Caring for Each Other and Celebrating Individuality?

If your answer is yes to all these questions, why not join our Hartford Care family?

Requirements

• A compassionate and caring nature
• Excellent communication skills and ability to use IT systems (including knowledge of Microsoft Word, Excel and Outlook)
• Good telephone manner
• Strong organisation and planning skills
• Able to work on own initiative as well as part of a team
• A flexible approach to working hours
• This position is subject to an Enhanced Disclosure and Barring Service (DBS) check.