Care Home Administrator

Hartford Care Ltd.; Wales; Hybrid; GBP 20,000 - 23,000; Full time

Job summary

Hartford Care Ltd in Ashleigh Court, Gresford, LL12 8PP is seeking an Administrator/Receptionist for 40 hours per week to act as first point of contact for visitors and provide reception and administrative support to the Home Manager.

You will handle IT tasks (Word, Excel, Outlook), maintain records, transcribe minutes, welcome families, and collaborate with the care team to ensure a warm, efficient home environment.

Qualifications

• A compassionate and caring nature.
• Excellent communication skills and ability to use IT systems (Word, Excel, Outlook).
• Good telephone manner.
• Strong organisation and planning skills.
• Able to work on own initiative as well as part of a team.
• Flexible approach to working hours.

Responsibilities

• Serve as first point of contact for visitors to the home.
• Perform general reception and administrative duties.
• Provide support to the Home Manager and care team.
• Update training records on internal systems and transcribe minutes from meetings.
• Welcome families and deliver essential information to residents and carers.

Skills

Communication skills

Organisation & planning

Teamwork

Flexible working

IT systems proficiency

Tools

Microsoft Word

Microsoft Excel

Outlook

Job description

Role: Administrator - 40hours a week

Location: Ashleigh Court, Gresford, LL12 8PP

The Role

As an Administrator/Receptionist, you will act as first point of contact for all visitors to the home, perform general reception and administrative duties within the home, provide support primarily to the Home Manager, and working together as a team to create a happy and caring atmosphere.

Whether you are liaising with a potential applicant to arrange an interview, updating training records on our internal systems, transcribing minutes of a meeting from a Dictaphone, delivering a newspaper to one of our residents, or welcoming a family carer into the home, you will do so with care at the heart of everything you do.

• Do you want to make a difference to someone's life and feel a sense of purpose in an extremely rewarding role?
• Are you an experienced administrator/receptionist with strong IT skills including Microsoft Word, Excel and Outlook?
• Do you have excellent written and verbal communication skills and are an efficient problem solver who can work well as part of a team as well as autonomously?
• Are you caring, warm and understanding?
• Are you spontaneous, patient, flexible and have a good sense of humour?
• Do you strongly believe in the values of Creating Communities, Caring for Each Other and Celebrating Individuality?

If your answer is yes to all these questions, why not join our Hartford Care family?

Requirements

Essential:

• A compassionate and caring nature
• Excellent communication skills and ability to use IT systems (including knowledge of Microsoft Word, Excel and Outlook)
• Good telephone manner
• Strong organisation and planning skills
• Able to work on own initiative as well as part of a team
• A flexible approach to working hours

This position is subject to an Enhanced Disclosure and Barring Service (DBS) check.

Work Location: In person