Administrator

Care Concern Group; Lennoxtown; On-site; GBP 18,000 - 19,000; Full time

Benefits offered by this job

PVG paid

Pension

Uniform provided

Annual leave 5.6 weeks

Job summary

Care Concern Group is seeking an Administrator for Springvale Care Home in Lennoxtown. The role involves managing payroll input, contracts, compliance records and internal processes with confidentiality, while acting as the first point of contact for residents, relatives and visitors.

You will coordinate staffing processes, supervise Reception staff and support the front-of-house administration to maintain an efficient, welcoming and well-run environment.

Qualifications

• Strong administrative experience in a busy office environment.
• Excellent organisational and multitasking skills.
• Confident IT skills including Microsoft Office and database systems.
• Professional communication and strong interpersonal skills.
• Experience supporting or supervising staff is beneficial.
• A reliable, proactive and detail focused approach.

Responsibilities

• Handle payroll input, contracts and compliance records.
• Maintain and improve internal processes with confidentiality.
• Answer enquiries and coordinate visits, providing a welcoming experience for residents, relatives and visitors.
• Coordinate staffing processes and supervise Reception staff.
• Support front-of-house and administrative functions to keep the home well organized.

Skills

Administrative experience

Organisational skills

Multitasking

Professional communication

Staff supervision experience

Detail-oriented

Tools

MS Office

Database systems

Job description

Our luxury care home based in Lennoxtown, delivering the highest levels of Residential, Dementia, Respite & Nursing care for 96-residents.

Administrator Contract

• £12.96 - £14.02 per hour
• Contracted to 40 hours per week
• Paid PVG, pension, uniform provided
• 5.6 weeks annual leave (based on a full time contract)

Role Overview

As Administrator, you will play a central role in supporting the overall performance and day to day running of the home, working closely with the Home Manager as part of the internal management structure. This is a key position where your organisation, attention to detail and ability to manage multiple priorities will directly support operational efficiency and service delivery.

You will take ownership of core administrative systems including payroll input, contracts, compliance records and internal processes, ensuring all information is accurate, up to date and handled with confidentiality. Acting as a first point of contact, you will manage enquiries, coordinate visits and ensure a professional and welcoming experience for residents, relatives and visitors.

You will also support the coordination of staffing processes and line manage Reception staff, helping to maintain a well organised, responsive and professional front of house and administrative function. Your role will contribute to a structured, efficient and well run environment where both residents and staff are supported.

What We Are Looking For

• Strong administrative experience in a busy office environment
• Excellent organisational and multitasking skills
• Confident IT skills including Microsoft Office and database systems
• Professional communication and strong interpersonal skills
• Experience supporting or supervising staff is beneficial
• A reliable, proactive and detail focused approach

About Us

Springvale Care Home is part of Care Concern Group, a family owned, market leading care provider with a strong and growing presence across the United Kingdom. We are committed to delivering high quality care and developing supportive, rewarding workplaces where our teams can thrive.

Our five core values Trust|Respect|Passion|Kindness|Inclusivity are at the heart of everything we do, shaping the care we deliver and the environments we create. If you share these values and want to build or develop your career in care, we would love to hear from you.