Office Administrator

First Base; Gloucester; On-site; GBP 24,000 - 30,000; Full time

Job summary

First Base in Stonehouse, Gloucestershire, is seeking an organised Office Administrator to support daily operations in a small business environment.

You will handle calls, emails, quotations, orders, records, and liaise with customers and suppliers while supporting Sales and Accounts teams.

Full-time, permanent role with training provided; competitive salary around £27,000 depending on experience, with opportunities to develop skills and take on greater responsibilities.

Qualifications

• Previous experience in office administration or similar role.
• Ability to maintain accurate records and documentation.
• Professional approach when dealing with customers and suppliers.

Responsibilities

• Provide general office administration to support daily operations.
• Answer telephone calls and respond to emails professionally.
• Support the Sales and Accounts teams with administrative tasks.
• Process and maintain accurate records and documentation.
• Handle customer enquiries and provide excellent customer service.
• Assist with quotations, customer orders and sales administration.
• Liaise with customers, suppliers and colleagues.
• Support invoice processing, purchase orders and financial administration.

Skills

Organisational skills

Communication

Attention to detail

Tools

Microsoft Office

Job description

Office Administrator - 7064

Location: Stonehouse, Gloucestershire

Hours: Full-time, Monday to Friday
Salary: 27,000 per annum, depending on experience
Employment Status: Permanent

Key Responsibilities of an Office Administrator

• Provide general office administration and support daily operations.
• Answer telephone calls and respond to emails professionally.
• Support the Sales and Accounts teams with administrative tasks.
• Process and maintain accurate records and documentation.
• Handle customer enquiries and provide excellent customer service.
• Assist with quotations, customer orders and sales administration.
• Liaise with customers, suppliers and colleagues.
• Support invoice processing, purchase orders and financial administration.

Key Skills of an Office Administrator

• Strong organisational and time management skills.
• Excellent attention to detail and accuracy.
• Friendly, approachable and professional manner.
• Confident written and verbal communication skills.
• Good customer service and interpersonal skills.
• Competent using Microsoft Office and computerised systems.
• Ability to manage multiple tasks and prioritise workloads.
• Reliable, proactive and able to work independently.

Essential Criteria of an Office Administrator

• Previous experience in office administration, customer service or a similar role.
• Ability to maintain accurate records and documentation.
• Professional approach when dealing with customers and suppliers.
• Ability to work independently and as part of a team.
• Flexible approach and willingness to support colleagues.
• Positive attitude and willingness to learn.

Desirable Experience

• Experience in a small business or distribution environment.
• Familiarity with ERP or CRM systems.
• Experience supporting Sales and Accounts functions.
• Experience processing orders, quotations, invoices or purchase orders.
• Knowledge of ISO 9001 Quality Management Systems.
• Experience maintaining filing systems, preparing reports or supporting returns and deliveries.

Full training will be provided to the right candidate, and this role offers an opportunity to develop skills and take on greater responsibility within an established business.