Administrator

Fostering People Ltd.; Scotland; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Annual leave 30 days

Life Assurance x2

Employee Discount

Medical Cash Plan

Free parking

Job summary

Fostering People Scotland is seeking an Administrator to join the Dundee office on a full-time, permanent basis. The role focuses on a wide range of administrative tasks, professional phone manner, and efficient mail and visitor handling.

You will ensure compliance with QA and HR standards, maintain records, take minutes, coordinate foster carer training, and handle data input across in-house systems. The position includes 30 days leave and on-site parking.

Qualifications

• Previous experience in an office as Administrator or Administrative Assistant.
• Experience with Microsoft Word, Excel, Outlook and PowerPoint.
• Clear communication with people at all levels.
• Ability to work flexibly under pressure with changing priorities and demands.
• High attention to detail and accuracy.

Responsibilities

• Undertake a wide range of administrative tasks using keyboard, office and IT skills.
• Answer telephone calls professionally and pass messages promptly.
• Manage incoming and outgoing mail and franking/posting.
• Greet visitors efficiently and observe health and safety.
• Ensure tasks align with QA and HR standards and policies.
• Archive files and documentation according to requirements.
• Take minutes and action points at meetings when required.
• Coordinate foster carer training, hotel bookings and record maintenance.
• Oversee regional compliance regarding foster carer approval and placements.
• Report using the Charms database.
• Input data and manage documentation across in-house systems.

Skills

Word

Excel

Outlook

PowerPoint

Tools

Charms database

Job description

Fostering People Scotland
Administrator
Contract: Full Time, Permanent
Base Location: Dundee
Working Arrangement: Office Based
Basic Salary: 23,529.57 per annum
Benefits: 30 days' annual leave, rising to 35 days with length of service, plus bank holidays, Life Assurance x2, Employee Discount Scheme, Medical Cash Plan and free on-site parking

About Us

Fostering People Scotland is an innovative and developing fostering provider with a 'Very Good' inspection rating. We have a reputation for providing exceptional support to our children, foster carers and dedicated staff team. Established in Scotland in 2012, our reputation and positive approach have enabled us to achieve growth in the fostering sector.

Duties Include:

• Undertake a wide range of administrative tasks and duties using keyboard, office and IT skills.
• Answer telephone calls in a professional manner, ensuring all messages are passed on promptly.
• Manage incoming mail, allocating as appropriate and frank/prepare and post outgoing mail.
• Greet visitors in an efficient, welcoming and friendly manner, ensuring that health and safety is observed at all times.
• Ensure all administrative tasks are undertaken in line with Quality Assurance and HR operational standards, policy and practice.
• Archive files and other documentation in accordance with current contractual and operational requirements.
• Take minutes/action points at meetings where required/directed.
• Co-ordinate foster carer training, hotel bookings and maintenance of records.
• Coordinate and assist in the overview of regional compliance with regard to foster carer approval and children in placement.
• Reporting using the Charms database.
• Input data, upload documentation and manage use of information using a variety of in-house bespoke business systems.

Essential Criteria:

• Previous experience working within an office setting as an Administrator or Administrative Assistant
• Experience of Microsoft Office applications: Word, Excel, Outlook and PowerPoint
• Ability to communicate effectively with people at all levels
• Ability to work flexibly in a highly pressured environment with changing and conflicting priorities and demands
• High attention to detail with a keen sense of priority whilst ensuring accuracy of work

Fostering People Scotland is an equal opportunities employer and is a Disability Confident Employer. The successful applicant will be subject to a PVG check at level 1.