Administrator

Compass; Birmingham; Hybrid; GBP 15,000 - 17,000; Part time

Benefits offered by this job

27 days holiday + bank holidays (pro‑r

Life assurance

Pension scheme

Employee Assistance Programme

Learning & development opportunities

Annual salary review

Job summary

Compass is recruiting an Administrator to support the Birmingham Mental Health Support Team (MHST). Based in Birmingham, you will coordinate daily operations, manage digital and paper records, and contribute to performance reporting to help services run smoothly.

You will be a key part of a purpose-driven team, building systems that are smart, efficient and focused on what matters for children and families. This is a part-time role for 22 hours per week (Tuesdays, Wednesdays and Fridays).

Qualifications

• NVQ Level 3 in Business Administration or equivalent.
• Experience in a busy office or customer service environment.
• Excellent IT skills including spreadsheets and databases.

Responsibilities

• Coordinate daily operations and administrative tasks.
• Manage digital and paper records.
• Support performance reporting and service communication.

Skills

NVQ Level 3 in Business Administration

Office experience

IT skills

Organisational skills

Attention to detail

Communication

Tools

Spreadsheets

Databases

Job description

£15,386 - £16,502 (actual salary based on 22 hours)

Join Our Team as an Administrator – Make a Positive Impact!

This is more than admin. This is your chance to be part of a team that is transforming how children and young people in Birmingham get mental health support.

As our Administrator, you will sit at the heart of a fast moving, purpose driven team working across schools and communities. Based in our Birmingham Mental Health Support Team (MHST), you will help keep everything running smoothly. That includes coordinating daily operations, managing digital and paper records, supporting performance reporting, and helping our teams stay connected and well equipped.

You will be a key player in shaping how we work behind the scenes, helping to build and maintain systems that are smart, efficient and focused on what matters. You will also support friendly communication with schools, families and local partners, becoming a trusted point of contact within the service.

This is a role where your skills will have a direct impact every day. You will be part of a team that truly cares, doing work that is meaningful, valued and full of purpose.

We are looking for someone to join our team for 22 hours per week, working Tuesdays, Wednesdays and Fridays. The part time hours offer flexibility and a great opportunity to balance work alongside other commitments.

Be a part of buildingbrighter futures!

About You

You are someone who brings order to chaos, calm to busy days and kindness to every interaction. You understand that great admin is more than keeping things tidy – it is the backbone of a service that supports young people when they need it most. You care about getting things right, and you take pride in work that supports others to thrive.

You will bring:

NVQ Level 3 in Business Administration or equivalent

Experience working in a busy office or customer service environment

Excellent IT skills, including confidence with spreadsheets and databases

Strong organisation and time management, even when priorities shift

Accuracy and attention to detail in everything you do

The ability to stay calm under pressure and juggle competing demands

Warm, clear and professional communication skills

Confidence working independently while also being a great team player

A positive, flexible mindset and a commitment to problem solving

A willingness to travel locally and support team delivery wherever needed

You might also bring experience with data reporting, social media, or using digital tools in a service setting. But more than anything, we are looking for someone who is friendly, dependable and motivated by purpose – someone who wants to work in a team where your contribution matters and your values guide your work.

If you are ready to bring your admin skills into a role that supports real change for children and families, this is your opportunity. Be part of a team that cares.

About Us

Compass is committed to safeguarding children, young people and vulnerable adults. Established for over 30 years, Compass is a national charity which works in communities across the UK providing services spanning substance misuse treatment and rehabilitation, early interventions for vulnerable young people, school-aged health programmes and associated prevention as well as treatment and health promotion initiatives.

All Compass posts are subject to appropriate level DBS checks.

We positively encourage applications from all members of the community, regardless of gender, race, faith, disability, age, or sexual orientation, and encourage applications from people who have experiences in life which enrich skills and empathy. This is part of our commitment to equality and developing a truly inclusive and representative workforce.

We are happy to discuss any reasonable adjustments individuals may require in the recruitment process, on commencement, or once in post.

We offer a range of benefits including:

• 27 days holiday + bank holidays, rising to 32 days over time (pro rata)
• Life assurance at 2 x basic salary
• Competitive contributory pension scheme
• 24/7 Employee Assistance Programme and OH service
• Excellent learning & development opportunities and career progression
• Annual salary review

Help us to make a positive change to the lives of children and young people!

£15,386 - £16,502 (actual salary based on 22 hours)