Administrative Specialist – Foster Care & Panel Support

Confidential; Greater London; On-site; GBP 24,000 - 30,000; Full time

Job summary

Confidential is seeking a bright, articulate administrator to join our busy team in Greater London. You will support the Team Coordinator, social work and residential teams, and attend Fostering Panel meetings as required.

You will manage data across CHARMS, ClearCare and other Social Care IT systems, produce accurate minutes, and coordinate recruitment checks, DBS, and foster carer records with precision and discretion. Excellent IT and communication are essential.

Qualifications

• Experience in an administrative role or customer service environment.
• Experience with IT systems and data entry (Microsoft Office).
• Excellent customer service skills and professional telephone manner.
• Understanding of Social Services processes and children’s services is beneficial.
• Ability to manage a demanding and varied workload with accuracy.

Responsibilities

• Provide comprehensive administrative support to Team Coordinator, Senior Management, Social Work and Residential Teams and Fostering Panel.
• Coordinate HR information for recruitment of new staff (references, DBS, medicals) across residential and fostering services.
• Assist with Foster Carer registrations, checks, and recording receipts on Social Care IT systems.
• Coordinate Foster Carers' annual reviews and prepare reports for Panel with sign-off.
• Take minutes for Fostering Panel and team meetings; distribute and file minutes.
• Input data into CHARMS, ClearCare and other systems; maintain organisation and confidentiality.
• Coordinate admin for training, room bookings, reminders, and course materials.
• Support office operations, answer calls/emails, and assist with marketing activities as needed.

Skills

IT skills

Interpersonal skills

Microsoft Excel

Team player

Attention to detail

Education

Two A levels

GCSE English & Maths

Tools

CHARMS

ClearCare

Social Care IT systems

Job description

Confidential is seeking a bright, articulate administrator to join our busy team in Greater London. You will support the Team Coordinator, social work and residential teams, and attend Fostering Panel meetings as required.

You will manage data across CHARMS, ClearCare and other Social Care IT systems, produce accurate minutes, and coordinate recruitment checks, DBS, and foster carer records with precision and discretion. Excellent IT and communication are essential.