Administrative Specialist for Environment & Customer Ops

Veolia; Devon and Torbay; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

25 days annual leave

Pension scheme

Discounts on groceries and retailers

Health and wellbeing resources

One paid day to volunteer

Training and development opportunities

Stream - financial wellbeing support

Job summary

Veolia Exeter is seeking an organized administrator to support daily operations and payroll data entry. You will liaise with teams to resolve queries, process invoices and purchase orders, and maintain accurate records across HR, finance, and customer accounts.

The role emphasizes compliance, high service standards, and proactive communication with customers and suppliers. Exocentric team collaboration is essential for delivering consistent Veolia service excellence.

Qualifications

• Administrative and systems proficiency required.
• Strong data entry skills and accuracy.
• Excellent customer service and communication abilities.
• Ability to follow compliance processes and adherence.

Responsibilities

• Liaise with relevant individuals to resolve customer queries.
• Drive a culture of high performance aligned to Veolia values.
• Log safety concerns in the Health and Safety system and close on time.
• Adhere to Veolia policies and procedures.
• Enter personnel details including payroll accurately and on time.
• Raise purchase orders for goods as approved by site management.
• Liaise with suppliers to procure goods and meet delivery times.
• Process supplier invoices to ensure payment terms are met.
• Administer purchase orders, disposal invoices and related invoices.
• Manage monthly rebate reporting and daily paperwork.
• Answer telephones within regional expectations.
• Run and send reports to customers, including regional/high-value accounts.
• Inform customers of delays and reschedule collections.
• Check CRM for queries and respond appropriately.
• Collaborate with Regional and National Account Managers and Sales Team to maintain relationships.

Skills

Administrative Proficiency

Data Entry

Customer Service

Compliance & Adherence

Tools

Workday

ECHO

Gmail

Job description

Veolia Exeter is seeking an organized administrator to support daily operations and payroll data entry. You will liaise with teams to resolve queries, process invoices and purchase orders, and maintain accurate records across HR, finance, and customer accounts.

The role emphasizes compliance, high service standards, and proactive communication with customers and suppliers. Exocentric team collaboration is essential for delivering consistent Veolia service excellence.