Administrative Specialist - Data Entry & Customer Support

Confidential; Exeter; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

25 days annual leave

Company pension scheme

Discounts on groceries & retailers

Health & wellbeing resources

1 paid day to volunteer

Training and development opportunities

Veolia Stream: financial wellbeing &s…

Job summary

Veolia Exeter is seeking an organised administrator to support customer queries, raise Purchase Orders, process invoices, and maintain payroll data in line with site timescales.

You will work with Regional and National Accounts, ensure safety logs, and promote high performance within Veolia values. The role is based in Exeter with 40 hours per week, salary 27,000 per annum, plus benefits.

Qualifications

• Administrative & Systems proficiency including Workday, ECHO and Gmail.
• Data entry skills.
• Customer service and communication skills.
• Compliance and process adherence.

Responsibilities

• Liaise with relevant individuals to resolve customer queries; escalate to management when needed.
• Drive and promote a culture of high performance aligned with Veolia values.
• Log safety concerns and near-misses in the HSE system and close within timescales.
• Ensure Veolia policies and procedures are followed.
• Enter personnel details including payroll accurately and on time.
• Raise Purchase Orders for approved goods and liaise with suppliers to meet delivery timescales.
• Process supplier invoices to ensure payment terms are met.
• Administer purchase orders, disposal invoices and subcontracted collections.
• Maintain daily paperwork including monthly rebate reporting to customers.
• Answer telephones as per regional expectations and run required customer reports.
• Inform customers of operational delays with alternative collection dates.
• Check CRM for queries and respond appropriately.
• Collaborate with Regional and National Account Managers and Sales Team to maintain relations.

Skills

Administrative & Systems Proficiency

Data Entry Skills

Customer Service & Communication

Compliance & Process Adherence

Tools

Workday

ECHO

Gmail

Job description

Veolia Exeter is seeking an organised administrator to support customer queries, raise Purchase Orders, process invoices, and maintain payroll data in line with site timescales.

You will work with Regional and National Accounts, ensure safety logs, and promote high performance within Veolia values. The role is based in Exeter with 40 hours per week, salary 27,000 per annum, plus benefits.