Administrative Specialist – Finance, Data & Referrals

Phoenix Futures; Glasgow; Hybrid; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Season ticket loan

Pension scheme

Life assurance

Wellbeing talks and activities

Learning via PXL LMS

Employee Assistance programme

Job summary

Phoenix Futures Scotland’s Residential Service in Glasgow is seeking an Administrator to support the day-to-day running of the service. You will work on finance transactions, data management, and customer relations to ensure smooth operations and positive client experiences.

The role requires strong admin skills, clear communication, and a commitment to the charity’s values. This is a rewarding opportunity in a supportive, mission-driven environment.

Qualifications

• Experience in admin or related field.
• Excellent written and verbal communication.
• Ability to manage data and finance transactions.
• Commitment to customer service and quality standards.

Responsibilities

• Provide administrative support for finance transactions and data management.
• Maintain strong customer relations and service user engagement.
• Oversee referrals and admissions processes.
• Provide secretarial support to managers and staff.

Skills

Communication skills

Customer relations

Admin experience

Data management

Finance transactions

Willingness to learn

Team values

Volunteer sector knowledge

Job description

Phoenix Futures Scotland’s Residential Service in Glasgow is seeking an Administrator to support the day-to-day running of the service. You will work on finance transactions, data management, and customer relations to ensure smooth operations and positive client experiences.

The role requires strong admin skills, clear communication, and a commitment to the charity’s values. This is a rewarding opportunity in a supportive, mission-driven environment.