Children's Services Admin & Impact Specialist

Milton-Keynes-Council; Milton Keynes; On-site; GBP 30,000 - 40,000; Full time

Benefits offered by this job

Holiday entitlement and leave

Excellent pension

Family friendly policies

Employee benefits programme

Salary sacrifice car scheme

Blue Light Card discounts

Job summary

Milton Keynes City Council is seeking a Children’s Services Specialist to provide vital business support within the Business Support Hub across the Education Outcomes service. The role handles statutory processes, supports traded income, and acts as a first contact for stakeholders.

You’ll work with Children’s Services colleagues to drive improvements, with a requirement to cover in other specialist areas as needed. Site-based role, interviews on 23rd November 2026.

Qualifications

• Educated to National Vocational Qualification Level 3 or equivalent, or able to demonstrate significant administrative experience.
• Confident using Microsoft Excel, Word and PowerPoint, with the ability to quickly learn and use different IT systems.
• Highly organised, with the ability to plan ahead, manage competing priorities, identify risks and work effectively across different specialist areas.
• Experienced in supervising, mentoring or providing guidance and support to junior colleagues.
• Comfortable handling sensitive and confidential information while building positive working relationships with colleagues, partners and external organisations.
• A dedicated, respectful and collaborative approach, with clear communication skills and a willingness to contribute to team working and service improvements, reflecting Milton Keynes City Council’s core values.

Responsibilities

• Provide high-level administrative support and manage detailed processes across several databases, helping the service meet its performance measures.
• Act as a polite and professional first point of contact for service users, colleagues, partners and other professionals.
• Maintain specialist information, support projects and service improvements, and provide guidance to Children’s Services Support Assistants.
• Process invoices and payments for charged services, assist with budget monitoring and follow the council’s financial procedures.
• Prepare clear communications and information, including web content, newsletters, meeting minutes, publications, training course information and adverts, and produce reports for the wider team.
• Maintain accurate central records, monitor compliance with relevant policies, procedures and safeguarding requirements, and provide timely information to external organisations.

Skills

NVQ Level 3

MS Office suite

Organised and proactive

Team support/mentoring

Education

National Vocational Qualification Level 3 or equivalent

Tools

Microsoft Excel

Microsoft Word

PowerPoint

IT systems

Job description

Milton Keynes City Council is seeking a Children’s Services Specialist to provide vital business support within the Business Support Hub across the Education Outcomes service. The role handles statutory processes, supports traded income, and acts as a first contact for stakeholders.

You’ll work with Children’s Services colleagues to drive improvements, with a requirement to cover in other specialist areas as needed. Site-based role, interviews on 23rd November 2026.