Administrative Officer

JR United Kingdom; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading education management company is looking for two Administrative Officers in London to support students through the admissions process. Successful candidates will provide excellent customer service, manage administrative tasks, and coordinate with partner universities. This role offers career growth opportunities and a competitive salary within a dynamic team environment.

Benefits

Career growth opportunities

Competitive salary and benefits package

Supportive and dynamic team environment

Qualifications

• Previous experience in an educational environment preferred.
• Proven customer service skills with excellent telephone manner.
• High attention to detail and ability to multitask in a fast-paced environment.

Responsibilities

• Provide face-to-face customer service and assist students with inquiries.
• Make phone calls to students, maintain records, and track progress.
• Support applicants with document preparation, CV writing, and personal statements.

Skills

Customer service

Attention to detail

Multitasking

Education

Experience in an educational environment

Job description

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Location: London

Company: Smart Move Education Group

Position: Administrative Officer

Employment Type: Full-time

At Smart Move Education Group, we are dedicated to helping students across the UK achieve their higher education goals through our partnerships with top universities. Our team works tirelessly to guide students through every step of the admissions process, ensuring they embark on a successful academic journey.

We are currently looking for two Administrative Officers to join our dynamic team. This role offers a fantastic opportunity to be at the heart of student support services, contributing directly to their success.

Key Responsibilities:

• Provide face-to-face customer service and assist students with their inquiries.
• Make phone calls to students, maintain accurate records and track progress.
• Offer expert guidance on university options, courses and application processes.
• Support applicants with document preparation, CV writing and personal statements.
• Assist with online applications and follow-up communication.
• Coordinate with partner universities and colleges.
• Arrange and prepare students for university interviews.
• Manage administrative tasks such as filing, generating reports and presentations.

Experience & Qualifications:

• Previous experience in an educational environment is preferred.
• Proven customer service skills with an excellent telephone manner.
• High attention to detail and ability to multitask in a fast-paced environment.

Why Join Us?

• Work with top-tier universities and engage with diverse students.
• Be part of an exciting, growing company with a strong reputation in education management.
• Career growth opportunities within the organization.
• Competitive salary and benefits package.
• Work in a supportive and dynamic team environment.

If you are ready to take on this exciting challenge and contribute to our students' educational journey, we would love to hear from you.