Administrative Officer

Cornwall Council; Helston; Hybrid; GBP 22,000 - 28,000; Full time

Job summary

An established industry player is looking for an organised and enthusiastic individual to manage administrative support within a community-focused education centre. This role involves supervising a dedicated team, overseeing various administrative tasks, and providing essential support to tutors and learners. The ideal candidate will have strong organisational skills, a background in business administration, and the ability to adapt to a dynamic work environment. This position offers a unique opportunity to contribute to the educational development of the community while ensuring efficient operations within the centre.

Qualifications

• At least 3 years of recent office experience, including supervisory roles.
• Demonstrated high level of English, maths, and ICT skills.

Responsibilities

• Manage administrative support within Helston Adult Education Centre.
• Supervise the Hub administration team and allocate tasks.
• Undertake examination administration and process enrolments.

Skills

Organisational Skills

Adaptability

Communication Skills

ICT Skills

Supervisory Skills

Education

NVQ Level 3 in Business Administration

NVQ Level 3 in Customer Care

NVQ Level 3 in Information, Advice and Guidance (IAG)

Job description

We are seeking to appoint an organised, adaptable and enthusiastic person to manage the administrative support within Helston Adult Education Centre and its associated Skills for Life Centres. The successful candidate will primarily be based at Helston but also work from the centres in Camborne and Penzance.

You will be responsible for the supervision of the Hub administration team, planning and prioritising a high volume of tasks and allocating the extremely varied duties the team perform. Acting as a professional point of contact via telephone, electronically or face to face you will also undertake examination administration, process enrolments and payments in addition to providing tutor and learner support. You will also undertake financial processes such as requisition of goods and collating payroll information and this role also involves aspects of premises management. You will also be required to provide support to the Area Coordinators.

Ideally you will hold NVQ Level 3 in a relevant subject (Business Administration / Customer Care / IAG) or have at least 3years recent experience of working in an office environment some of which will have been in a supervisory role. The successful candidate will be able to demonstrate high level English, maths and ICT skills and have their own transport.

Cornwall Adult Education is a community-based organisation maintained, although not funded, by Cornwall Council.

Please view the role profile here , your application will need to demonstrate how you meet the required criteria. Please ensure you answer all of the pre-screening questions in full, within the application form. Guidance on how to complete your application can be found here – The application process

Please do not upload any additional documentation in support of this application.Applications will be considered based on the screening questions and qualifications and experience details provided within the application form only. Any further attachments will not be considered when the recruiting managers are shortlisting for interview.

Fairness and inclusion are at the heart of our vision for Cornwall.In order to best serve our communities, we are striving to achieve a diverse workforce that is inclusive of all backgrounds, cultures and identities; e.g. race, disability, sex, gender, age, religion and sexual orientation. We are an equal opportunities and Disability Confident employer, and we will assess applicants on their merits.

Cornwall Council is committed to safeguarding and following safer recruitment principles to help make sure our staff and volunteers are suitable to work with children, young people and adults at risk. It’s a vital part of creating a safe and positive environment and making a commitment to keeping all service users safe from harm.

Whilst the location/work-base for this role has been specified our evolving ways of working means that the role may require you to also work remotely (e.g. from home/other locations). We will discuss this with you during the recruitment process.

More information about working for Cornwall Council is available here .

• Advertised Salary Range: £22,557 - £27,666
• Job Type/Contract Type: Permanent

About the company

Cornwall Council is the unitary authority for Cornwall in the United Kingdom, not including the Isles of Scilly, which has its own unitary council.