Administrative Lead – Long-Term Social Housing Projects

Wates Smartspace; Birmingham; On-site; GBP 24,000 - 32,000; Full time

Job summary

Wates Smartspace is seeking an experienced Administrator to support a flagship, long-term contract in Birmingham. You will underpin project delivery by handling documentation, reporting, and coordination across multiple workstreams, ensuring accuracy and timely execution.

The role demands strong organisational skills, resilience, and effective communication with internal teams and clients. This fast-paced position sits at the heart of project delivery, supporting operational managers and

Qualifications

• Experience in administration within construction or social housing.
• Excellent organisational skills and attention to detail.
• Ability to manage multiple priorities and deadlines.
• Strong written and verbal communication.
• Proficient in MS Office (Excel, Word, Outlook).
• Experience maintaining records, reports and project documentation.
• Ability to work effectively in a wider operational team.

Responsibilities

• Provide administrative support to operational and management teams across planned and responsive maintenance workstreams.
• Manage project documentation, records, and correspondence, ensuring information remains accurate and up to date.
• Process works orders, purchase orders, invoices, and subcontractor documentation.
• Maintain compliance records, certifications, and project trackers.
• Coordinate meetings, appointments, and diaries for operational teams.
• Produce reports, spreadsheets, and project updates for internal and client stakeholders.
• Support the mobilisation and ongoing delivery of programmes across multiple workstreams.
• Handle incoming enquiries professionally and efficiently.
• Ensure all administration is completed accurately and within required timescales.

Skills

Organisational skills

Attention to detail

Communication skills

Multitasking

Team collaboration

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

Wates Smartspace is seeking an experienced Administrator to support a flagship, long-term contract in Birmingham. You will underpin project delivery by handling documentation, reporting, and coordination across multiple workstreams, ensuring accuracy and timely execution.

The role demands strong organisational skills, resilience, and effective communication with internal teams and clients. This fast-paced position sits at the heart of project delivery, supporting operational managers and