Administrative & Innovation Lead — Drive Service Improvements

VSA LLC; Scotland; Hybrid; GBP 27,000 - 29,000; Full time

Benefits offered by this job

Company pension

Employee Assistance Programme

Generous annual leave

Refer a Friend Scheme (£200 reward)

Ongoing learning and development opportunities

Employee discount scheme

Job summary

VSA LLC is seeking an Administrative & Innovation Lead in Aberdeenshire. This full-time, permanent role involves overseeing administrative operations, enhancing service delivery and supporting staff, while providing top-notch engagement with carers and stakeholders.

The ideal candidate will have qualifications in Business Administration or related fields, alongside experience in the health and social care sector. Competitive salary, benefits including a pension scheme and ongoing professional development are offered.

Qualifications

• Experience managing or coordinating administrative functions.
• Experience supervising or supporting staff.
• Commitment to continuous professional development.

Responsibilities

• Oversee day-to-day administrative operations.
• Coordinate and monitor referrals into the service.
• Act as a first point of contact for carers and professionals.
• Identify and implement improvements to processes and service delivery.

Skills

Strong organisational skills and ability to manage competing priorities

Excellent communication and stakeholder engagement skills

Proficiency in IT systems and digital tools

Understanding of the needs of unpaid carers

Education

Qualification in Business Administration, Health & Social Care, or equivalent experience

Tools

Digital engagement skills (social media, online platforms)

Job description

VSA LLC is seeking an Administrative & Innovation Lead in Aberdeenshire. This full-time, permanent role involves overseeing administrative operations, enhancing service delivery and supporting staff, while providing top-notch engagement with carers and stakeholders.

The ideal candidate will have qualifications in Business Administration or related fields, alongside experience in the health and social care sector. Competitive salary, benefits including a pension scheme and ongoing professional development are offered.