Administrative Coordinator, Substance Wellbeing Services

WorkInCharities; Greater London; Hybrid; GBP 21,000 - 27,000; Full time

Benefits offered by this job

25 days’ paid holiday a year + bankhol

Bank Holidays

Job summary

Turning Point is recruiting an Administrator to provide wide-ranging administrative support to our Drug and Alcohol Wellbeing service (DAWS). You will be the face of DAWS, greet service users F2F or virtually, answer calls, process referrals and book assessments, while maintaining accurate client records to help deliver person-centred services.

We offer opportunities to progress through a structured learning journey and clear career pathways, with a total reward package including generous

Qualifications

• Experience in administrative roles and front-desk duties.
• Good organisational skills and attention to detail.
• Proficiency in Microsoft Office, especially Excel.

Responsibilities

• Greet service users in person and virtually and handle telephone calls professionally.
• Process referrals and book assessment appointments for clients.
• Maintain accurate records on the client database and support minutes taking.
• Contribute to ongoing improvements in performance and administrative processes.

Job description

Turning Point is recruiting an Administrator to provide wide-ranging administrative support to our Drug and Alcohol Wellbeing service (DAWS). You will be the face of DAWS, greet service users F2F or virtually, answer calls, process referrals and book assessments, while maintaining accurate client records to help deliver person-centred services.

We offer opportunities to progress through a structured learning journey and clear career pathways, with a total reward package including generous