Administrative Coordinator, Planned Care (NHS)

Central London Community Healthcare NHS Trust; Hemel Hempstead; On-site; GBP 27,000 - 29,000; Full time

Job summary

Central London Community Healthcare NHS Trust is seeking a motivated Band 3 Administrator for the Planned Care Team in Hemel Hempstead. The role is full-time (37.5 hours) and involves providing comprehensive administrative support, managing telephone enquiries and patient visit communications, and maintaining accurate records.

Proficiency in Word, Excel and email is essential; SystmOne experience would be advantageous.

Qualifications

• Experience providing administrative support in a busy environment.
• Proficient with Word, Excel and email.
• Experience using SystmOne would be an advantage.

Responsibilities

• Enter information and scan patient notes into SystmOne.
• Monitor stationery and medical storeroom stock and assist ordering.
• Forward discharge summaries to patients and GPs.
• Contact patients by telephone to communicate visit date changes.
• Carry out general office tasks and keep the workspace tidy.
• Record information accurately on Trust IT systems and databases.
• Answer calls and handle enquiries proactively.
• Deal with enquiries and communications with other staff.

Skills

MS Word

MS Excel

Communication

Tools

SystmOne

Job description

Central London Community Healthcare NHS Trust is seeking a motivated Band 3 Administrator for the Planned Care Team in Hemel Hempstead. The role is full-time (37.5 hours) and involves providing comprehensive administrative support, managing telephone enquiries and patient visit communications, and maintaining accurate records.

Proficiency in Word, Excel and email is essential; SystmOne experience would be advantageous.