Administrative Coordinator - Order & Stock (Long-Term)

Gill Cooke Personnel Ltd T/A The Recruitment Group; Loughborough; On-site; GBP 15,000 - 21,000; Full time

Job summary

The Recruitment Group is recruiting an Administrator to join our client’s team on a long-term temporary basis, with a view to ongoing employment and career progression.

This varied role combines order processing, customer communication, account support and stock coordination, ensuring orders are processed accurately, customer enquiries are handled efficiently and stock movements are managed correctly. Pay rate is £13.25 per hour with Monday to Friday, 08:30 – 17:00 (37.5 hours/week).

Qualifications

• Reliable, organised, and proactive in daily tasks.
• Strong attention to detail when processing orders and stock checks.
• Excellent written and verbal communication skills.
• Able to handle telephone calls and professional emails.
• Basic computer skills and ability to learn internal systems.

Responsibilities

• Process customer orders accurately and efficiently.
• Manage incoming/outgoing emails and respond to enquiries.
• Handle telephone calls professionally and provide updates.
• Support existing customer accounts with no sales duties.
• Build positive relationships with customers and internal teams.
• Check pallets and deliveries to confirm correct stock.
• Verify outgoing pallets and dispatches for correct products/quantities.
• Update order information and maintain records.
• Coordinate with warehouse and dispatch to resolve stock issues.
• Complete administrative tasks within required timescales.

Skills

Attention to detail

Organisational skills

Communication skills

Telephone and email handling

Customer-focused

Multi-tasking

Job description

The Recruitment Group is recruiting an Administrator to join our client’s team on a long-term temporary basis, with a view to ongoing employment and career progression.

This varied role combines order processing, customer communication, account support and stock coordination, ensuring orders are processed accurately, customer enquiries are handled efficiently and stock movements are managed correctly. Pay rate is £13.25 per hour with Monday to Friday, 08:30 – 17:00 (37.5 hours/week).