Administrative Coordinator – Frontline Support

Change Grow Live; Knowsley; On-site; Confidential; Full time

Benefits offered by this job

Wellness Hour

Wellness Hub

Employee Assistance Programme

Training opportunities

Pension scheme

Annual leave

Job summary

Change Grow Live in Knowsley is seeking an Administrator to join our busy service. You will provide coordination, accuracy and day-to-day support that helps our teams deliver high-quality services to people who use our services.

You’ll be organized, approachable and able to balance priorities, with attention to confidentiality and professional boundaries. The role emphasizes accurate records, timely responses and a welcoming environment.

Qualifications

• Experience of general office and administrative processes.
• Good IT skills, including word processing and data entry.
• Strong written and verbal communication skills.
• Confidence working with numbers and maintaining accurate information.
• The ability to remain calm, organized and responsive in a busy environment.
• A compassionate and non-judgmental approach to people using our services.

Responsibilities

• Respond to telephone calls, visitors and enquiries promptly and courteously.
• Process correspondence, complete data entry and maintain accurate records.
• Collate information, statistics and reports.
• To undertake prescription administration duties including appropriate generation, storage, recording and distribution of prescriptions in line with CGL policy and local procedures.
• Maintain filing and stationary.
• Help ensure communication and administrative processes across the service remain effective.

Skills

General office

IT skills

Communication

Numbers handling

Confidentiality

Compassionate approach

Education

Office administration qualification

Tools

Word processing

Data entry

Job description

Change Grow Live in Knowsley is seeking an Administrator to join our busy service. You will provide coordination, accuracy and day-to-day support that helps our teams deliver high-quality services to people who use our services.

You’ll be organized, approachable and able to balance priorities, with attention to confidentiality and professional boundaries. The role emphasizes accurate records, timely responses and a welcoming environment.