Administrative Lead – Patient Data & Audiology Services

University Hospitals of Derby and Burton NHS Foundation Trust; Burton upon Trent; On-site; GBP 21,000 - 27,000; Full time

Job summary

University Hospitals of Derby and Burton NHS Foundation Trust in Burton upon Trent is seeking an Administrator to support the Adult Audiology Department with patient services and data management.

The role involves handling enquiries, coordinating referrals, scheduling appointments, and ensuring compliance with Trust policies. The post emphasizes accuracy, effective communication, and teamwork across clinicians and managers. Closing date 02 November 2026.

Qualifications

• Good standard of English to GCSE or equivalent.
• RSA/OCR level III or equivalent knowledge and skills.
• Knowledge of Microsoft Office packages.
• Experience with elderly and hard of hearing.

Responsibilities

• Provide administrative and clerical support to the Adult Audiology Department.
• Handle patient enquiries, process referrals, and manage appointment bookings and scheduling.
• Maintain accurate records and ensure compliance with Trust policies.
• Support performance monitoring and service continuity during periods of absence.

Skills

Communication skills

Reception/office experience

Data management

Microsoft Office

Education

GCSE English

RSA/OCR level III

Tools

Microsoft Office

Auditbase

Meditech

ERS

Job description

University Hospitals of Derby and Burton NHS Foundation Trust in Burton upon Trent is seeking an Administrator to support the Adult Audiology Department with patient services and data management.

The role involves handling enquiries, coordinating referrals, scheduling appointments, and ensuring compliance with Trust policies. The post emphasizes accuracy, effective communication, and teamwork across clinicians and managers. Closing date 02 November 2026.