Administrative Coordinator

BVI Tourist Board and Film Commission; City of Westminster; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Relocation assistance

Professional development opportunities

International travel

Job summary

The BVI Tourist Board & Film Commission is seeking an Administrative Coordinator (Marketing) to support the London office and UK market. You will coordinate marketing initiatives, manage office operations and budgets, and liaise with partners to ensure smooth delivery of programs and events.

Working with the General Manager (UK), you will help compile reports, track financials, and assist with travel arrangements, records management, and staff development across a fast-paced environment.

Qualifications

• Associate degree in Business Management or Marketing; Bachelor's preferred.
• 3–5 years related experience.
• Excellent organization and adaptability.

Responsibilities

• Assist General Manager of the UK Office with the overall running and operation of the London office.
• Handle London Office accounts: track expenses, pay invoices, prepare purchase orders, liaise with HMRC as needed.
• Prepare and monitor yearly and quarterly budget with the GM; analyze variances and report monthly targets.
• Ensure smooth office operations: monitor inventory and vendors; maintain records and procedures.
• Assist with staff training and development; support planning of events and shows.
• Maintain Salesforce data; train staff/interns on Salesforce or related platforms.
• Prepare monthly operational reports from data and trends.
• Liaise with industry partners and consumers to address questions and issues.
• Support UK travel arrangements and relocation logistics as needed.
• Maintain records with retention, protection, and disposal procedures.
• Provide cover for GM in their absence and perform other duties as required.

Skills

Organization skills

Work under pressure

Customer service

Stakeholder communication

Record keeping

Education

A.A. in Business Management or Marketing

Bachelor's degree preferred

Tools

Microsoft Office

Job description

The BVI Tourist Board & Film Commission is seeking a highly organized, proactive, and detail-driven Administrative Coordinator (Marketing) to support the effective operation and marketing activities of its London office and the wider UK market.

This role is ideal for a professional who excels at coordinating marketing initiatives, managing office operations and budgets, and supporting stakeholder engagement in a fast-paced environment. Working closely with the General Manager (UK) and collaborating with internal and external partners, the Administrative Coordinator will play a vital role in ensuring the smooth delivery of marketing programs, events, reporting, and administrative functions that strengthen the Board’s presence and performance across the United Kingdom.

JOB FUNCTIONS:

1. Assist the General Manager of the UK Office with the overall running and operation of the BVI London office.
   
2. Handle the London Office accounts, including tracking budget expenses, pay invoices, prepare purchase orders etc. converse with accountant in HMRC regarding new PO System as needed and provide the Financial Comptroller with requisite and timely reports.
   
3. Prepare and monitor yearly and quarterly budget with the GM of the UK office by gathering and organizing financial information; scheduling expenditures; analyzing variances; implementing corrective actions meeting monthly targets etc.
   
4. Ensure that the office runs smoothly – monitor and maintain office inventory, monitor vendors etc.
   
5. Assist with the training and development of staff.
   
6. Assist with the planning and organizing of shows, receptions, Road Show, exhibitions, training events and team follow-up on sales force.
   
7. Upkeep and maintain sales force data and apprise team regularly; train new staff and interns on salesforce.com or related platform.
   
8. Prepare monthly reports by collecting, analyzing, and summarizing information operational data and trends.
   
9. Liaise with the industry, service partners and consumers, assisting with their questions, problems, and complaints as necessary.
   
10. Participate in educational opportunities, workshops, review professional publications, establish networks and benchmarks state –of-the-art practices.
    
11. Assist Home Office with all UK travel arrangements.
    
12. Maintain records by outlining procedures for retention, protection, retrieval, transfer and disposal of records.
    
13. Impartially manage staff in absence of General Manager of UK office.
14. Perform any other related duties as required by immediate supervisor or member of the executive team.

Perform any other related duties as required by immediate supervisor or member of the executive team.

MINIMUM QUALIFICATIONS & EXPERIENCE

• Associate degree (A.A) in Business Management or Marketing, a Bachelor's degree is preferred.
• Three to five years related experience and/ or training or equivalent combination of education and experience.
• Excellent organization skills and displaying flexibility and enjoying the administrative challenges.
• Ability to interact with staff at all levels in a fast-paced environment, sometimes under pressure.
• Excellent customer service skills.

Technical Skills:

• Strong Organization skills & ability to prioritize.
• Ability to work under pressure and meet targets.
• Ability to handle emergency situations as they arise.
• Ability to create accurate reports through the detailed analysis of data.
• Focused, Hardworking, energetic, and reliable.
• Capable of understanding detailed business process and procedures.
• Proficient in Microsoft Office.
  
• Trustworthy and confidential.

Core Competencies:

• Strong organisational and time-management skills.
• Ability to work under pressure with professionalism and discretion.
• Relationship-building ability with internal and external stakeholders.
• Proactive attitude with self-motivated work ethic.
  

Compensation & Benefits

• Competitive salary commensurate with qualifications and experience.
• Benefits package includes standard UK employment benefits (details to be provided to shortlisted candidates).
• Opportunities for professional development and international travel.

Relocation Assistance

Relocation assistance will be provided for qualified candidates currently residing outside of the United Kingdom.

Details of the relocation package will be shared with shortlisted applicants.

Right to Work

Applicants must have the legal right to work in the United Kingdom.

All applications must be received on or before 20th November 2026.

All correspondence regarding this position should be addressed to:

Arlene Thomas-Tyson

HR Director

BVI Tourist Board & Film Commission

Required Application Documents:

• Cover Letter tailored to the position
• Updated Résumé/CV
• Certified copies of academic and professional qualifications
• Two (2) professional references (name, title, and contact information)

Disclaimer This job description is intended to convey information essential to understanding the scope of the position and the general nature of the work performed. It is not intended to be an exhaustive list of all duties, responsibilities, or qualifications. The successful candidate may be required to perform other related duties as assigned.