Administrative Assistant - Multi-Dept Support & Minutes

NHS National Services Scotland; Inverness; On-site; GBP 21,000 - 26,000; Full time

Job summary

NHS Scotland in Inverness is seeking a flexible administrative assistant to provide support across departments at the Royal Northern Infirmary. The role involves word processing, filing, telephone and email enquiries, and helping maintain confidential records.

You should have a good general education, be computer literate, and enjoy teamwork and independent workload management in a busy environment. Training is provided and confidentiality is essential.

Qualifications

• Good general education and basic computer literacy.
• Strong communication and organisational skills.
• Able to work well in a team and manage workload independently.

Responsibilities

• Word processing and preparation of correspondence, including digital dictation.
• Providing administrative cover for annual leave, sickness absence, and general support within the team.
• Opening, sorting, and distributing incoming mail.
• Handling telephone, face-to-face, and email enquiries from staff, patients, relatives, and carers—providing information, signposting, and prioritising as appropriate
• Carrying out general clerical duties such as photocopying and filing
• Taking minutes at meetings when required
• Ordering supplies and maintaining stock levels as requested
• Maintaining existing systems and spreadsheets as directed
• Supporting administrative processes such as annual leave records
• Undertaking any other duties as required by the Area Support Manager

Skills

Administrative support

Microsoft Office

Communication

Organisation

Education

General education

Tools

Microsoft Office

Winvoice Pro

Morse

Pecos

Sci Store

SSTS

Job description

NHS Scotland in Inverness is seeking a flexible administrative assistant to provide support across departments at the Royal Northern Infirmary. The role involves word processing, filing, telephone and email enquiries, and helping maintain confidential records.

You should have a good general education, be computer literate, and enjoy teamwork and independent workload management in a busy environment. Training is provided and confidentiality is essential.