Business Services Assistant

NHS Scotland; Crieff; On-site; GBP 12,000 - 18,000; Part time

Job summary

NHS Scotland is seeking an organised administrator to join the South Perthshire and Kinross Locality, Crieff Community Hospital. The role focuses on delivering a modern administrative service and supporting patient care within a multidisciplinary team.

You will be organised, detail‑oriented and able to work independently and in a team, using Microsoft Teams and other digital tools. Hours are negotiable with pro rata salary for part-time work.

Qualifications

• Organised and detail‑orientated with IT skills.
• Ability to work as part of a team and use initiative.
• Strong investigative and problem‑solving abilities.

Responsibilities

• Deliver a modern and comprehensive administrative service across Crieff and St Margaret’s Community Hospitals.
• Provide wide range of administrative support as part of the administrative team.
• Collaborate with MDT to support service delivery and patient care.
• Prioritise workload and adapt to changing environments while meeting tight timescales.
• Utilise Microsoft Teams and other digital tools; engage with emerging technologies.

Skills

Organisational skills

Detail-oriented

Investigative skills

Problem-solving

Team collaboration

IT skills

Education

Mandatory Induction standards for Healthcare Support Workers in Scotland

Tools

Microsoft Teams

Digital collaboration tools

Job description

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.

An opportunity has arisen for an individual to deliver a modern and comprehensive administrative service within the South Perthshire and Kinross Locality.

You will be organised, detail‑orientated and have the ability to work effectively as part of a team. A key part of this role requires the post holder to be proactive and confident in seeking out information independently. You will need to demonstrate strong investigative and problem‑solving skills and be able to use own initiative to source accurate information.

The post will be based at Crieff Community Hospital, however Auchterarder may be considered as a base for the right candidate. You will provide a wide range of administrative support as part of the administrative team across Crieff Community Hospital and St Margaret’s Community Hospital. There may also be a requirement to provide cover at other locations across the locality or within the Partnership, as required.

The successful candidate will demonstrate strong organisational and IT skills, excellent interpersonal and communication skills, the confidence to use initiative and sound judgement when resolving day‑to‑day issues and confidence in using Microsoft Teams and other digital collaboration tools. You will be comfortable working with digital systems, emerging technologies including AI.

You will work closely with members of the multidisciplinary team (MDT), liaising effectively to support service delivery and patient care. You will be able to work independently as well as collaboratively within the wider team.

You will be comfortable working in an evolving and changing environment capable of prioritising and managing your own workload, adapting to competing demands, and working to tight timescales.

You will be required to achieve the mandatory Induction standards for Healthcare Support Workers in Scotland and to comply with the Code of Conduct throughout your employment.

Informal enquiries to: Sue Manville, Admin Team Lead Tel: [phone] or Email: [e-mail].

Hours of work are: 13 hours per week, working days and times can be negotiable for the right candidate. Our service core working hours are Monday to Friday between 8 am and 5pm. Please note that the salary scale for this post is pro rata for part time hours.

Short‑listed applicants will be contacted by email. Please check your emails regularly, including your junk/spam folder.

If you are a current member of staff, please ensure you update your Jobtrain profile to reflect that you are employed by NHS Tayside