Administrative Assistant (Learn Welsh Gwent)

eTeach UK Limited; Crosskeys; On-site; GBP 18,000 - 24,000; Full time

Job summary

Learners and staff at Coleg Gwent's Crosskeys Campus seek an Administrative Assistant to support Welsh for Adults activities across Gwent. The role covers admin, learner records, enrolments, enquiries, and event support. It also handles financial tasks like invoices, POs, and tutor payments.

37 hours per week, full-time based at Crosskeys Campus. Applications welcome from those learning Welsh; weekend/evening work may be required. Closing date: 22/11/26.

Qualifications

• Excellent IT skills and ability to use MS 365.
• Ability to manage learner records and data.
• Strong communication and organisational skills.

Responsibilities

• Provide administrative and operational support for Welsh for Adults activities across the Gwent area.
• Maintain learner records and data; support course enrolment processes.
• Respond to telephone and email enquiries; prepare correspondence.
• Assist with organising events and activities.
• Handle financial administration: processing invoices, POs, and tutor payments.
• Use MS 365 and learn new systems; work with team and independently.
• Occasionally work Saturdays and evenings.

Skills

IT skills

MS 365

Organisation

Communication

Teamwork

Education

Enhanced DBS check

EWC registration

Tools

Word

Excel

Outlook

Teams

Databases

Job description

37 hours per weekLearn Welsh Gwent is looking to appoint an Administrative Assistant to provide administrative and operational support for all Welsh for Adults activities across the Gwent area.The successful candidate will play an important role in ensuring the smooth day-to-day running of Learn Welsh Gwent. Duties will include a variety of administrative tasks, such as maintaining learner records and data, supporting course enrolment processes, responding to telephone and email enquiries, preparing correspondence and documents, and assisting with the organisation of events and activities.The role will also involve financial administration, including processing invoices, managing purchase orders (POs), supporting payment processes, and tutor pay.Good IT skills and confidence in using digital applications and systems are essential. This will include Microsoft 365 (Word, Excel, Outlook and Teams), together with the ability to learn and use new systems and databases.The successful candidate should be well organised, proactive and have excellent communication skills, with the ability to prioritise workloads and meet deadlines. The ability to work independently and as part of a team is essential, alongside a flexible approach and willingness to respond to the needs of the service.We would ideally like to appoint someone who is fluent in Welsh, both spoken and written. However, applications are also welcome from those who are still learning Welsh and are fully committed to developing and improving their language skills.The successful candidate will occasionally be required to work on Saturdays and weekends, as well as evenings.This is a full-time post of 37 hours per week, based at Coleg Gwent's Crosskeys Campus.Applications for part-time working or job sharing are welcome. This includes applications from candidates who may wish to work around school hours. The ability to use the Welsh language at basic level (or willingness to undertake training) is desirable Applications may be submitted in Welsh and will not be treated less favourably than applications submitted in English.

Requirements & Compliance

• Safeguarding: Appointment is subject to a satisfactory Enhanced DBS check and EWC registration (costs covered by the candidate).
• Qualifications: Lecturers must hold or be willing to achieve a teaching qualification (e.g., PGCE) within a set period.

Equality, Diversity & Inclusion

Coleg Gwent is an anti-racist, Disability Confident Employer committed to equality under the Equality Act 2010. We welcome all identities and neurodiverse talent, particularly encouraging applications from underrepresented groups (Minority Ethnic, Female, LGBTQ+, and people with disabilities). Support includes six staff networks (Race, LGBTQ+, Disability, etc.) and an ED&I steering group.

Staff Wellbeing

We provide comprehensive health support, including:

• Subsidised gym access and wellbeing activities.
• Access to the Headspace app and mental health champions.
• Accessible campuses and prayer rooms.

Closing Date: 22/11/26Interview Date: 30/11/26