Administrative Assistant - Intermediate Care Services

Isle of Man Government; Douglas; On-site; GBP 21,000 - 28,000; Full time

Benefits offered by this job

Salary progression

Generous annual leave

Flexi-time scheme

Pension options

Training and development

Staff welfare service

Job summary

Isle of Man Government is seeking an Administrative Assistant within Intermediate Care Services to provide essential administrative support, manage records, and coordinate information for a healthcare environment. You will assist service users, carers and colleagues, ensuring smooth daily operations and high-quality service delivery.

The role focuses on organisation, accuracy and customer service, with opportunities to develop administrative skills and contribute to process improvements within a

Qualifications

• Experience in administrative support and records management.
• Strong organisational and communication skills.
• Ability to handle enquiries and support service users, carers and colleagues.

Responsibilities

• Manage records and coordinate information to keep services running smoothly.
• Handle enquiries and provide high-quality administrative support to service users, carers and colleagues.
• Support processes and maintain accurate records to improve efficiency across Intermediate Care Services.

Skills

Organisation

Attention to detail

Customer service

Job description

This role is a limited term appointment covering maternity.

About the role

Do you thrive in a role where organisation, accuracy and great customer service keep essential services running smoothly?

As an Administrative Assistant within Intermediate Care Services, you’ll play a vital role in supporting teams that help people recover from illness, maintain their independence and access the support they need. From managing records and coordinating information to handling enquiries and supporting service users, carers and colleagues, you’ll help ensure the service operates efficiently every day.

This is a varied role where you’ll build strong administrative skills while working as part of a friendly and supportive team. You’ll contribute to improving processes, maintain accurate records and provide high-quality support across the service, giving you the opportunity to make a valued contribution in a healthcare environment.

If you’re organised, approachable and ready to bring your skills to a role that supports important services across our communities, we’d love to hear from you.

A workplace that invests in you

• A competitive salary that increases each 12 months until you reach the salary maximum.
• A generous annual leave entitlement, a Privilege Day and 10 Bank Holidays; your annual leave will increase after your first year and again after your third year.
• A flexi-time scheme where you can accrue additional time worked to take time off in line with the relevant flexi-time scheme.
• Subject to meeting eligibility criteria, the IOM Public Service offers two pension arrangements: the Isle of Man Government Unified Scheme 2011 or the Isle of Man Government Defined Contribution (DC) Arrangement.
• Access to the Learning, Education and Development training facility, which is exclusively for Public Service employees, to keep on top of your continuous professional development.
• Free access to the Isle of Man Government Staff Welfare Service which offers professional counselling, emotional support and signposting on a wide range of issues.

Working for the Isle of Man Public Service

We are the largest employer on the island delivering a diverse range of services to the people of the Isle of Man. We care, nurture and value our employees’ wellbeing, development and career and place great importance on rewarding the commitment by our wonderful employees.

We support and promote flexible working, recognising the importance of working flexibly around your life and commitments and the benefits in improving work-life balance. We are happy to discuss flexible working arrangements where possible and if interested you should discuss this with the Recruiting Manager.

The Isle of Man Public Service is committed to creating an inclusive culture that celebrates equality, diversity and inclusion. We understand how a wide range of views and experiences can benefit us as we work together for the Isle of Man.

Your candidate experience is important to us. As a proud member of The Circle Back Initiative, we commit to respond to every applicant that applies for an Isle of Man Public Service role.

We are committed to net zero by 2050 and as an entire nation UNESCO Biosphere Reserve, we are transforming public services for a sustainable future and your contributions will directly benefit our community, economy, and environment.

Things to note

A standard police check is required for this post, the cost of which will be covered by the Isle of Man Government.

Please note a relocation package is not available for this role.