Head of Business Support - Internal Only

Isle of Man Government; St Johns; On-site; GBP 65,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Generous annual leave

Remote working opportunities

Pension arrangements

Learning, Education and Development

Gym and wellness benefits

Staff Welfare Service

Career break eligibility

Cycle to Work scheme

Free car parking

Job summary

Isle of Man Government is seeking a Head of Business Support to lead strategic and operational activities across education services, governance and quality assurance. You will work with senior leaders to shape priorities, deliver improvements, and ensure decisions translate into measurable outcomes.

The role offers scope to influence cross‑departmental initiatives and drive visible impact across the Department of Education, Sport & Culture.

Responsibilities

• Provide strategic and operational leadership across key corporate functions.
• Oversee governance arrangements and quality assurance processes.
• Lead high-profile projects and strategic workstreams to translate priorities into outcomes.

Job description

About the role

Could you use your experience to shape how a Department delivers its priorities, strengthens governance and drives continuous improvement across education services?

Join the Department of Education, Sport & Culture as our Head of Business Support, where you'll work closely with senior leaders to provide strategic and operational leadership across key corporate functions. From overseeing governance arrangements and quality assurance processes to leading high profile projects and strategic workstreams, you'll play a pivotal role in supporting effective decision making and ensuring departmental priorities are translated into meaningful outcomes.

This is an opportunity to lead significant initiatives while building strong relationships across schools, educational services and corporate functions. You'll provide clear direction, support continuous improvement and help ensure priorities are delivered to a high standard. Working closely with senior leaders, you'll have the autonomy to influence key decisions, shape improvement activity and see your work make a visible impact across the Department. If you're at your best when bringing people together, navigating complex challenges and turning strategy into action, you'll find this a rewarding and influential role.

A workplace that invests in you

• A competitive salary that increases each 12 months until you reach the salary maximum.
• A generous annual leave entitlement, a Privilege Day and 10 Bank Holidays; your annual leave will increase after your first year and again after your third year.
• Enjoy occasional remote working opportunities, with prior agreement from your manager.
• Subject to meeting eligibility criteria, the IOM Public Service offers two pension arrangements: the Isle of Man Government Unified Scheme 2011 or the Isle of Man Government Defined Contribution (DC) Arrangement.
• Access to the Learning, Education and Development training facility, which is exclusively for Public Service employees, to keep on top of your continuous professional development.
• Discounted access to the NSC gym and island swimming pools as well as 1-to-1 support programmes and exercise classes with qualified instructors.
• Free access to the Isle of Man Government Staff Welfare Service which offers professional counselling, emotional support and signposting on a wide range of issues.
• Ability to apply for an unpaid career break after 3 years’ service.
• Access to the Isle of Man Public Service Cycle to Work scheme after your first year of employment.
• Free car parking.

Working for the Isle of Man Public Service

We are the largest employer on the island delivering a diverse range of services to the people of the Isle of Man. We care, nurture and value our employees’ wellbeing, development and career and place great importance on rewarding the commitment by our wonderful employees.

We support and promote flexible working, recognising the importance of working flexibly around your life and commitments and the benefits in improving work-life balance. We are happy to discuss flexible working arrangements where possible and if interested you should discuss this with the Recruiting Manager.

The Isle of Man Public Service is committed to creating an inclusive culture that celebrates equality, diversity and inclusion. We understand how a wide range of views and experiences can benefit us as we work together for the Isle of Man.

Your candidate experience is important to us. As a proud member of The Circle Back Initiative, we commit to respond to every applicant that applies for an Isle of Man Public Service role.

We are committed to net zero by 2050 and as an entire nation UNESCO Biosphere Reserve, we are transforming public services for a sustainable future and your contributions will directly benefit our community, economy, and environment.

Things to note

A basic police check is required for this post, the cost of which will be covered by the Isle of Man Government.

Please note a relocation package is not available for this role.

We understand that you might have some questions about the role and the Recruiting Manager is on hand to support you. You can contact them at [e-mail].