Administrative Assistant (FTC Maternity Cover)

Motia; Burnley; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Free breakfast

Birthday day off

25 days annual leave + bank holidays

Pension

4 x salary life assurance

Perkbox benefits

Job summary

Motia in Burnley seeks an Administration Assistant to join our expanding team in the town centre. The FTC role covers maternity leave, starting October 2026 and ending January 2028, to support customers and sales teams across the UK.

You will handle card ordering, data entry, correspondence production, calls, and general admin duties using MS Office. The ideal candidate will have office experience, accuracy, and a professional telephone manner.

Qualifications

• Experience in a high transactional administration function is required.
• Excellent knowledge of MS Office (Word, Outlook, Excel).
• English and Maths GCSE or equivalent at level C or above.
• Office environment experience preferred.
• Accurate with high attention to detail and good communication.

Responsibilities

• Order fuel cards for new and existing customers.
• Input card and account details into the database system.
• Send cards with relevant paperwork to customers.
• Produce and distribute customer and colleague correspondence.
• Handle card cancellations and account closures.
• Answer calls and resolve customer enquiries, including transactions.
• Contact customers about cards/transactions and open post.
• Operate the Document Management system for scanning paperwork.
• Work independently or as part of a team in a busy admin setting.

Skills

High transactional admin

Customer service

Communication

organisational skills

Education

GCSE English & Maths (C or equivalent)

Tools

Microsoft Word

Microsoft Outlook

Microsoft Excel

Job description

Motia in Burnley seeks an Administration Assistant to join our expanding team in the town centre. The FTC role covers maternity leave, starting October 2026 and ending January 2028, to support customers and sales teams across the UK.

You will handle card ordering, data entry, correspondence production, calls, and general admin duties using MS Office. The ideal candidate will have office experience, accuracy, and a professional telephone manner.