Administration Assistant - Maternity Cover

Motia; Burnley; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Free breakfast

Birthday day off

25 days annual leave + bank holidays

Pension

4 x salary life assurance

Perkbox benefits

Job summary

Motia in Burnley seeks an Administration Assistant to join our expanding team in the town centre. The FTC role covers maternity leave, starting October 2026 and ending January 2028, to support customers and sales teams across the UK.

You will handle card ordering, data entry, correspondence production, calls, and general admin duties using MS Office. The ideal candidate will have office experience, accuracy, and a professional telephone manner.

Qualifications

• Experience in a high transactional administration function is required.
• Excellent knowledge of MS Office (Word, Outlook, Excel).
• English and Maths GCSE or equivalent at level C or above.
• Office environment experience preferred.
• Accurate with high attention to detail and good communication.

Responsibilities

• Order fuel cards for new and existing customers.
• Input card and account details into the database system.
• Send cards with relevant paperwork to customers.
• Produce and distribute customer and colleague correspondence.
• Handle card cancellations and account closures.
• Answer calls and resolve customer enquiries, including transactions.
• Contact customers about cards/transactions and open post.
• Operate the Document Management system for scanning paperwork.
• Work independently or as part of a team in a busy admin setting.

Skills

High transactional admin

Customer service

Communication

organisational skills

Education

GCSE English & Maths (C or equivalent)

Tools

Microsoft Word

Microsoft Outlook

Microsoft Excel

Job description

A fantastic opportunity to join our expanding, close knit Administration team in Burnley town centre. Reporting to the Administration Supervisor, the Administration Assistant will provide fast and effective admin support for our customers and sales teams across the UK.

PLEASE NOTE THE VACANCY IS A FTC TO COVER MATERNITY LEAVE, STARTING OCTOBER 2026 AND ENDING JANUARY 2028

Duties & Responsibilities

• Ordering fuel cards for new and existing customers.

• Inputting card and account details onto database system.

• Sending cards out to customers with relevant paperwork.

• Production and distribution of correspondence to customers and colleagues.

• Stopping/cancelling cards and account closures.

• Answering calls and dealing with customer enquiries, including transaction queries.

• Contacting customers regarding cards/transactions.

• Opening post, answering the intercom and dealing with visitors and deliveries as required.

• Scanning paperwork using a Document Management system.

• Any other duties as may be reasonably required.

• Previous experience of working in a high transactional Administration function is a requirement for this role

• Good standard of education preferably with a 'C' or equivalent in English and Maths.

• Experience working in an office environment preferred.

• Working knowledge of Microsoft Office packages - Word, Outlook and Excel.

• Accuracy and a high attention to detail.

• Good communicator with professional and confident telephone manner.

• Methodical with ability to organise and prioritize.

• Ability to work well individually and as part of a team.

• Motivated and enthusiastic.

• Basic salary - £26,782

• 25 days annual leave plus bank holidays.

• An additional day annual leave for your birthday

• Free breakfast

• No shifts, you'll work Monday to Friday 8.45am - 5.15pm and there is an early finish on Fridays (2:45pm) on a rota basis!

• Fun, supportive working environment

• Dress down office

• Pension

• 4 x salary life assurance

• We also offer you lots of additional benefits from our partners at Perkbox