Administrative Assistant – Front Desk & Patient Records

Leicestershire Partnership NHS Trust; Leicester; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Free onsite parking

Health and Wellbeing Support

Generous pension & holidays

Job summary

Leicestershire Partnership NHS Trust is seeking an Administration Assistant for the Herschel Prins Centre at Glenfield Hospital. The role involves front-desk support, handling patient records, and assisting the admin team with day-to-day tasks.

You will work Monday to Friday, 9am–5pm, within a busy but supportive team, focused on patient care and efficient service delivery at this NHS site.

Qualifications

• Excellent IT skills with ability to use Microsoft Office suite effectively.
• Strong written and verbal communication abilities.
• Ability to liaise with service users calmly and professionally.

Responsibilities

• Provide administrative support as part of the reception team.
• Control of access and footfall via the airlock system to maintain security.
• Support with daily admin tasks and scanning of patient records.
• Order goods or services and monitor orders; reconcile invoices.
• Develop working relationships with colleagues and external agencies.
• Deliver high-quality customer care in person, by phone or in writing.

Skills

IT skills

Microsoft Office

Communication skills

Teamwork

Customer service

Tools

Microsoft Office

Job description

Leicestershire Partnership NHS Trust is seeking an Administration Assistant for the Herschel Prins Centre at Glenfield Hospital. The role involves front-desk support, handling patient records, and assisting the admin team with day-to-day tasks.

You will work Monday to Friday, 9am–5pm, within a busy but supportive team, focused on patient care and efficient service delivery at this NHS site.