Administrative Assistant- Allan Water House- 102571 - 494489

Stirling Council; Montrose; On-site; GBP 27,000 - 29,000; Full time

Benefits offered by this job

Annual leave 30 days

Hybrid working

LGPS pension

Sick pay

Carers Leave

Paternity leave

Health & wellbeing

Learning & development

Cycle to work

Lift share

Car lease

Tech benefit

Job summary

Stirling Council is seeking an enthusiastic Admin Support Officer to join the Housing Allocation Team. You will provide essential administrative support, respond to customer enquiries, maintain accurate records and process applications to help deliver high-quality housing services.

The role offers 35 hours per week, full-time temporary contract until 30/06/2027, with a salary of £27,405-£28,611. You'll work in a supportive team helping tenants and housing applicants.

Qualifications

• Strong administrative and organisational skills.
• Enjoys providing excellent customer service.
• Communicates confidently with a wide range of people.
• Comfortable using Microsoft Office and IT systems.
• Can work independently and as part of a team.

Responsibilities

• Provide essential administrative support to the Housing Allocation Team.
• Respond to customer enquiries and maintain accurate records.
• Process applications and assist in delivering high-quality housing services.
• Collaborate with colleagues to support tenants, applicants and partner agencies.

Skills

Administrative skills

Customer service

Communication

Teamwork

Tools

Microsoft Office

IT systems

Job description

Closing Date: 11th November 2026

Contract Type: Full Time, Temporary Until 30/06/2027

Salary: £27,405- £28,611

Hours:35 per week

We are looking for an enthusiastic and motivated Admin Support Officer to join our Housing Allocation Team.

This is an exciting opportunity to play a key role in supporting the delivery of housing services, helping customers access housing, and ensuring our administrative processes run efficiently and effectively. You will be part of a supportive team providing a high-quality service to tenants, housing applicants and a wide range of partner agencies

You'll provide essential administrative support, respond to customer enquiries, maintain accurate records, process applications, and work closely with colleagues to help deliver high-quality housing services.

We are looking for someone who;

• Has strong administrative and organisational skills.
• Enjoys providing excellent customer service.
• Communicates confidently with a wide range of people.
• Is comfortable using Microsoft Office and IT systems.
• Can work independently and as part of a team.

You'll be part of a supportive team delivering services that make a real difference to local communities, with opportunities to develop your skills.

The successful candidate will be required to be a member of the Protecting Vulnerable Groups Scheme (PVG) for Children & Adults. If your application is progressed after the interview, you will be asked to complete the form and have your details verified.

If you've got the right skills for the job we want to hear from you. We encourage applications from the right candidates regardless of age (restrictions apply to Modern Apprenticeships), disability, gender identity, sexual orientation, religion, belief or race.

Job Description

Additional Salary Information

Stirling Information

The Benefits

• 30 days annual leave plus 7 public holidays (rising to 35 after 5 years continuous service)Pro-rated for part time roles.
• Flexible working including hybrid office/work from home arrangementswhere the role allows. We have a good balance across our teams, retaining the benefits to work/life balance of working from home part of the week, with the collaborative and social benefits of working from the office 2-3 days per week
• Membership of the Local Government Pension Scheme. For further details visit
• Up to 6 months full sick pay and 6 months half pay dependent on length of service
• Carers Leave
• Up to 4 weeks paid Paternity Leave
• Access to Health & Wellbeing support
• Ongoing opportunities for Learning & Development
• Cycle to Work Scheme
• Lift share Scheme
• Car Lease Scheme
• Technology Benefit Scheme