Administrative Assistant- Allan Water House- 102571 - 494489

Stirling Council; Stirling; Ibrido; GBP 27.000 - 29.000; Tempo pieno

Vantaggi offerti da questo lavoro

30 days annual leave + 7 public hols

Hybrid working

LGPS membership

Sick pay

Carers Leave

Paternity Leave

Health & Wellbeing support

Learning & Development

Cycle to Work

Lift share

Car Lease Scheme

Technology Benefit Scheme

Descrizione del lavoro

Stirling Council is seeking an Admin Support Officer to join the Housing Allocation Team in Stirling. The role focuses on delivering high‑quality administrative support, handling customer queries, maintaining records and processing applications to help people access housing.

You will work within a supportive team, contributing to efficient service delivery and flexible working arrangements where the role permits, including hybrid office/work from home days.

Competenze

• Strong administrative and organisational skills.
• Excellent customer service
• Confident communication with a wide range of people.
• Comfortable using Microsoft Office and IT systems.
• Able to work independently and as part of a team.

Mansioni

• Provide essential administrative support to the Housing Allocation Team.
• Respond to customer enquiries and maintain accurate records.
• Process applications and support delivery of housing services.
• Collaborate with colleagues to ensure a high‑quality housing service.

Conoscenze

Administrative skills

Organisational skills

Customer service

Communication

IT proficiency

Teamwork

Strumenti

Microsoft Office

Descrizione del lavoro

Closing Date: 11th November 2026

Contract Type: Full Time, Temporary Until 30/06/2027

Salary: £27,405- £28,611

Hours: 35 per week

We are looking for an enthusiastic and motivated Admin Support Officer to join our Housing Allocation Team.

This is an exciting opportunity to play a key role in supporting the delivery of housing services, helping customers access housing, and ensuring our administrative processes run efficiently and effectively. You will be part of a supportive team providing a high-quality service to tenants, housing applicants and a wide range of partner agencies

You’ll provide essential administrative support, respond to customer enquiries, maintain accurate records, process applications, and work closely with colleagues to help deliver high-quality housing services.

We are looking for someone who;

• Has strong administrative and organisational skills.
• Enjoys providing excellent customer service.
• Communicates confidently with a wide range of people.
• Is comfortable using Microsoft Office and IT systems.
• Can work independently and as part of a team.

You’ll be part of a supportive team delivering services that make a real difference to local communities, with opportunities to develop your skills.

The successful candidate will be required to be a member of the Protecting Vulnerable Groups Scheme (PVG) for Children & Adults. If your application is progressed after the interview, you will be asked to complete the form and have your details verified.

We encourage applications from the right candidates regardless of age (restrictions apply to Modern Apprenticeships), disability, gender identity, sexual orientation, religion, belief or race.

The Benefits

• 30 days annual leave plus 7 public holidays (rising to 35 after 5 years continuous service) Pro-rated for part time roles.
• Flexible working including hybrid office/work from home arrangements where the role allows. We have a good balance across our teams, retaining the benefits to work/life balance of working from home part of the week, with the collaborative and social benefits of working from the office 2-3 days per week
• Membership of the Local Government Pension Scheme. For further details visit https://www.scotlgpsmember.org/about-the-lgps/
• Up to 6 months full sick pay and 6 months half pay dependent on length of service
• Carers Leave
• Up to 4 weeks paid Paternity Leave
• Access to Health & Wellbeing support
• Ongoing opportunities for Learning & Development
• Cycle to Work Scheme
• Lift share Scheme
• Car Lease Scheme
• Technology Benefit Scheme