Administrative Assistant

Ann's; Portadown; On-site; GBP 29,000 - 30,000; Full time

Benefits offered by this job

Friendly dedicated team

£14.00-£14.50 per hour

Four weekly pay

Paid Access NI Check

Paid practical and online training

Job summary

Ann's Care Homes is seeking an administrative assistant to support care managers, handle incoming calls, and upload data to the MIS system in a healthcare setting. The role emphasizes confidentiality and timely task completion.

Candidates should have GCSEs in Maths and English, basic math skills, and strong Microsoft Office knowledge, with at least two years in a admin role within healthcare preferred.

Qualifications

• Must have GCSE (Maths and English).
• Must competently complete basic mathematics.
• Must be computer literate with working knowledge of Microsoft applications.
• Excellent telephone manner.
• Minimum 2 years paid experience in an administrative role, ideally in Healthcare.

Responsibilities

• Assisting with incoming calls and dealing with queries accordingly.
• Assisting Care Managers with the implementation of new packages of care.
• Uploading data onto MIS system.
• Support the Service Manager in the continued success of the Service through accurate tasks and timely delivery.
• Keep up to date with changes to policies and procedures.
• Personal development including attendance at training.
• Fulfil duties requested by management, mandatory and service specific.
• Maintain confidentiality per Data Protection Act.
• General administration duties.

Skills

Telephone manner

Microsoft Office

Data entry

Basic mathematics

Education

GCSE Maths & English

Tools

MIS system

Job description

Main Responsibilities include:

• Assisting with incoming calls and dealing with queries accordingly
• Assisting Care Managers with the implementation of new packages of care
• Uploading data onto MIS system
• Support the Service Manager in the continued success of the Service through completion of tasks accurately and within required timescales, presenting the Service in a positive light and being proactive in making suggestion on how to improve the Service
• Keep up to date with and adhere to changes to policies and procedures
• Take responsibility for personal development, including attendance at training
• Fulfil any duties requested by the management of the service both mandatory and service specific
• To maintain confidentiality in accordance with the Data Protection Act
• General administration duties

Essential Criteria

• Must be qualified to G.C.S.E standard (including Maths and English)
• Must be able to competently complete basic mathematics
• Must be computer literate, with working knowledge of all Microsoft applications
• Must have excellent telephone manner
• Must have a minimum of 2 years paid experience in an administrative role ideally within the Healthcare Industry

Benefits of working with Ann’s Care Homes:

• A friendly dedicated team
• £14.00-£14.50 per hour
• Four Weekly pay
• Paid Access NI Check
• Paid practical and online training

We reserve the right to enhance the criteria at shortlisting stage

Ann’s are an Equal Opportunities Employer