Administrative Assistant

Dudley Metropolitan Borough Council; Brierley Hill; On-site; GBP 22,000 - 23,000; Part time

Job summary

Wollescote Primary School is seeking a highly organised Administrative Assistant to join our busy school office. You will be the first point of contact for parents, carers, pupils and visitors, helping to create a positive and supportive environment for our children and families.

The role requires excellent IT skills (Microsoft Office) and experience with school systems, with a focus on confidentiality and safeguarding in a busy school setting.

Qualifications

• Excellent organisational skills and attention to detail.
• Clear and professional communication with adults and children.
• Understanding confidentiality and safeguarding requirements.
• Experience in administration is advantageous, especially in a school setting.

Responsibilities

• Provide day-to-day administrative support to ensure the smooth running of the school office.
• Act as the first point of contact for parents, carers, pupils and visitors.
• Answer telephone and email enquiries in a professional and friendly manner.
• Maintain accurate pupil records using school systems (MIS).
• Support attendance monitoring and follow-up procedures.
• Assist with newsletters, letters home and school communications.
• Manage incoming and outgoing post.
• Support organisation of school events, trips and activities.
• Work with staff and leadership to support school operations.

Skills

Organisational skills

Communication

Confidentiality

Safeguarding

Tools

Microsoft Office

School systems

Job description

Wollescote Primary School is a welcoming and nurturing primary school seeking a highly organised, friendly, and efficient Administrative Assistant to join our busy school office. This is a vital role at the heart of our school community. You will be the first point of contact for parents, carers, pupils, and visitors, helping to create a positive and supportive environment for our children and families.

• Provide day-to-day administrative support to ensure the smooth running of the school office
• Act as the first point of contact for parents, carers, pupils, and visitors
• Answer telephone and email enquiries in a professional and friendly manner
• Maintain accurate pupil records using school systems (e.g. MIS)
• Support attendance monitoring and follow-up procedures
• Assist with newsletters, letters home, and school communications
• Manage incoming and outgoing post
• Support the organisation of school events, trips, and activities
• Work closely with staff and leadership to support school operations

We are looking for someone who:

• Is warm, approachable, and enjoys working in a child-centred environment
• Has excellent organisational skills and attention to detail
• Communicates clearly and professionally with adults and children alike
• Has strong IT skills (Microsoft Office; experience with school systems is desirable)
• Can work calmly and efficiently in a busy environment
• Understands the importance of confidentiality and safeguarding
• Has previous administrative experience (school experience is an advantage but not essential), A friendly, supportive, and inclusive primary school community
• Enthusiastic, polite, and engaging children
• A dedicated and welcoming staff team
• Opportunities for training and professional development

We are committed to safeguarding and promoting the welfare of the children; therefore, the post is subject to medical clearance and an enhanced DBS check under the Rehabilitation of Offenders Act 1974. All applicants must be able to provide documentation to prove their right to work in the UK.

Please note: Dudley MBC does not currently offer sponsorship for candidates without the Right to Work in the UK. Effective from September 2022, KCSIE states as part of the shortlisting process schools and colleges should consider carrying out on‑line searches, as part of the due diligence on shortlisted candidates. This is to determine suitability to work with children and keep them safe. All shortlisted candidates are now subject to an on‑line check and if there is anything concerning, then the shortlisted candidate will be asked to comment on it either prior to or at interview.

About Dudley Council

It's an incredibly exciting time to work in Dudley Council as we embark on numerous multi‑million pound regeneration schemes which will be real game‑changers for the borough. In addition to the exciting schemes such as the Midland Metro we also have the ongoing and very serious challenges of ensuring vulnerable people across the borough receive the services they deserve. At Dudley Council we have a 'one council' ethos that builds an effective and dynamic organisation which grows the economy and creates jobs, creating a cleaner and greener place and supports stronger and safer communities. We are rightly proud to be the historic capital of the Black Country and, working with our partners, Dudley Council is also committed to looking forward and helping to deliver our borough vision of 'Forge a Future for all' www.dudleyboroughvision2030.org.uk We ensure communities influence council decisions and are committed to delivering services in partnership with communities. We provide flexible and responsive service in partnership and help communities help themselves.

In joining a local authority that serves 320,000 residents you will become an integral part of a council that:

• is ready to embrace change, providing an environment in which you will be encouraged to make your mark
• is aware of its key challenges and the need for a new energy to innovate the council, in order to find cost effective ways of delivering services
• has aligned its political and managerial leadership structures and is committed to protecting, securing and transforming the lives of children, families, the vulnerable and older people
• wants borough residents to have their say through our community forums
• dedicates time to meaningful consultation and listen to the views of our residents
• is working with the community to encourage active involvement of our residents

£22,349.97 - £23,218.68 Actual Salary. Term time only, (39 Weeks). First year Salary will reflect number of working days remaining in holiday year