Administrative Assistant

Dudley; United Kingdom; Remote; GBP 21,000 - 24,000; Part time

Job summary

Wollescote Primary School in Wollescote, Dudley, is seeking an organised Administrative Assistant to support the school office on a part-time, term-time only basis. You will be the first point of contact for parents, pupils and visitors, handling enquiries and contributing to a warm, efficient school community.

The role covers day-to-day admin, pupil records in the MIS, attendance monitoring, newsletters, post handling, events, and close collaboration with staff and leadership to keep operations

Qualifications

• Previous administrative experience, preferably in a school
• Experience handling parent and pupil enquiries
• Strong IT and data handling skills

Responsibilities

• Provide day-to-day administrative support to ensure the smooth running of the school office
• Act as the first point of contact for parents, carers, pupils, and visitors
• Answer telephone and email enquiries in a professional and friendly manner
• Maintain accurate pupil records using school systems (MIS)
• Support attendance monitoring and follow-up procedures
• Assist with newsletters, letters home, and school communications
• Manage incoming and outgoing post
• Support the organisation of school events, trips, and activities
• Work closely with staff and leadership to support school operations

Skills

Organisational skills

IT skills

Communication skills

Confidentiality

Tools

Microsoft Office

School MIS

Job description

We are committed to safeguarding and promoting the welfare of the children; therefore, the post is subject to medical clearance and an enhanced DBS check under the Rehabilitation of Offenders Act 1974.

Position: Administrative Assistant
Location: Wollescote Primary School
Contract Type: Part-time / Term-time only / Permanent /
Salary: Grade 4 SCP 5/6
Start Date: ASAP

About the Role

Wollescote Primary School is a welcoming and nurturing primary school seeking a highly organised, friendly, and efficient Administrative Assistant to join our busy school office.

This is a vital role at the heart of our school community. You will be the first point of contact for parents, carers, pupils, and visitors, helping to create a positive and supportive environment for our children and families.

Key Responsibilities

• Provide day-to-day administrative support to ensure the smooth running of the school office
• Act as the first point of contact for parents, carers, pupils, and visitors
• Answer telephone and email enquiries in a professional and friendly manner
• Maintain accurate pupil records using school systems (e.g. MIS)
• Support attendance monitoring and follow-up procedures
• Assist with newsletters, letters home, and school communications
• Manage incoming and outgoing post
• Support the organisation of school events, trips, and activities
• Work closely with staff and leadership to support school operations

About You

We are looking for someone who:

• Is warm, approachable, and enjoys working in a child-centred environment
• Has excellent organisational skills and attention to detail
• Communicates clearly and professionally with adults and children alike
• Has strong IT skills (Microsoft Office; experience with school systems is desirable)
• Can work calmly and efficiently in a busy environment
• Understands the importance of confidentiality and safeguarding
• Has previous administrative experience (school experience is an advantage but not essential)

What We Offer

• A friendly, supportive, and inclusive primary school community
• Enthusiastic, polite, and engaging children
• A dedicated and welcoming staff team
• Opportunities for training and professional development

We are committed to safeguarding and promoting the welfare of the children; therefore, the post is subject to medical clearance and an enhanced DBS check under the Rehabilitation of Offenders Act 1974.

All applicants must be able to provide documentation to prove their right to work in the UK.

Please note: Dudley MBC does not currently offer sponsorship for candidates without the Right to Work in the UK.

Effective from September 2022, KCSIE states as part of the shortlisting process schools and colleges should consider carrying out on-line searches, as part of the due diligence on shortlisted candidates. This is to determine suitability to work with children and keep them safe. All shortlisted candidates are now subject to an on-line check and if there is anything concerning, then the shortlisted candidate will be asked to comment on it either prior to or at interview.

Dudley Council will check the information that you have provided against any details already held for accuracy and completeness. The Council will check, share and cross match your information both internally within the council and with external organisations to protect public funds and prevent or detect crime, only where the law allows us to do so.

The Council’s full Privacy and Disclaimer Statement can be accessed on the website at https://www.dudley.gov.uk/privacy-disclaimer-statement/

Attached documents
Administrative Assistant Level 3.pdf