Administrative Apprentice: Reception & Delivery Support

Solihull; Metropolitan Borough of Solihull; Hybrid; GBP 15,000 - 19,000; Full time

Benefits offered by this job

Holiday allowance

Flexible working (home working option)

LGPS membership

Job summary

Solihull Council is seeking an Administrative Apprentice to support the Employment & Skills Delivery Team in a community-facing role. You will assist with reception duties, help deliver an inclusive Supported Jobs service, and coordinate actions from meetings with colleagues, stakeholders and employers.

The role offers flexible arrangements with potential home-working, and eligibility includes GCSE English and commitment to a Level 3 Apprenticeship.

Qualifications

• GCSE English grade A-C/4 or above or functional skills level 2 in each subject.
• Willing to undertake the Level 3 Business Apprenticeship Programme.
• Good IT skills with ability to use word processing, data entry and presentation software.

Responsibilities

• Provide support for Employment & Skills Delivery Team in an engagement setting.
• Support Delivery Team to provide Reception/Welcome services.
• Assist the Council’s Supported Jobs programme to deliver an inclusive service.
• Work with Lead Officers to progress actions from meetings across the team and stakeholders.
• Administrative duties including Microsoft Products and potential data/system support.

Skills

IT skills

Oral & communication skills

Attention to detail

Customer service understanding

Can-do attitude

Independent working

Education

GCSE English A-C/4+

Level 3 Business Apprenticeship

Tools

Microsoft Office

Job description

Solihull Council is seeking an Administrative Apprentice to support the Employment & Skills Delivery Team in a community-facing role. You will assist with reception duties, help deliver an inclusive Supported Jobs service, and coordinate actions from meetings with colleagues, stakeholders and employers.

The role offers flexible arrangements with potential home-working, and eligibility includes GCSE English and commitment to a Level 3 Apprenticeship.