Administration Support Officer

NHS; Wrexham; On-site; GBP 20,000 - 25,000; Part time

Job summary

The Surgical Directorate at a leading health organization in Wales is seeking a Permanent Part-Time Admin and Typing Clerk to join the Ophthalmology Team. The role involves providing clerical support, managing patient documentation, and requires strong typing and organizational skills. The ideal candidate will thrive in a busy office environment, communicate effectively, and demonstrate a commitment to patient-focused care.

Qualifications

• Experience in secretarial or administrative functions within a busy office environment.
• Welsh speaking is desirable, along with knowledge of Patient Administration Systems.

Responsibilities

• Provide efficient, high-quality typing and administration service to support the medical secretarial team.
• Manage patient's medical case notes and filing system.

Skills

Typing

Word Processing

Computer Literate

Effective Communication

Organisational Skills

Education

RSA II in Typing/Word Processing

Typewriting/Word Processing Qualification

NVQ Level 2

ECDL

Tools

MS Office

Job description

The Surgical Directorate currently has a vacancy for a Permanent Part TimeAdmin and Typing Clerk supporting the Ophthalmology Team.

Duties will be to support Secretarial Staff within the Surgical Specialties of the Surgical Directorate; providing an efficient, accurate and prompt clerical support service to the assigned office. A good standard of education is required along with excellent keyboard skills and computer literacy.

The successful applicant will be required to work as part of a team, with the ability to remain calm and work well in times of pressure.

Main duties of the job

The post holder will provide an efficient high quality typing and administration service to support the medical secretarial team. Support the team in the management of patient's medical case notes and effective filing system and supporting the patients along the defined patient pathway.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

About us

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification

Qualifications

• Typewriting / Word Processing Qualification - or equivalent experience
• RSA II in typing / word processing - or equivalent Qualification
• NVQ 2
• ECDL

Experience

• General experience of secretarial or administrative functions
• Experience of working within the NHS (hospital environment)
• Experience within busy office environment

Skills

• Computer literate, Effective communication skills written and verbal, IT/Keyboard skills
• Conversant with MS Office packages, Audio transcription

Knowledge

• Knowledge of Patient Administration Systems, Knowledge of Medical Terminology
• Ability to work in a team environment, Organisational/time management skills, Able to work under own initiative, Smart personal presentation, Organised, punctual, reliable, self motivated
• Flexible approach to work

OTHER RELEVANT REQUIREMENTS

• Welsh Speaking
• Appreciation of the responsibilities of the health care environment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.