Administration Secretary

Hampshire and Isle of Wight Healthcare NHS Foundation Trust; West End; On-site; GBP 21,000 - 25,000; Full time

Job summary

Southern Health NHS Foundation Trust is inviting applicants for an Administrator / Team Secretary within our East Community Mental Health Team, based at Bitterne Park Medical Centre. You will provide high-quality administrative support to a busy, friendly team and help ensure smooth day-to-day operations.

The role involves handling sensitive information, answering calls from service users, and maintaining accurate records using Microsoft Office and other systems.

Qualifications

• Excellent organisational, IT and administrative skills.
• Strong communication skills and attention to detail.
• Ability to prioritise, multitask and remain calm under pressure.

Responsibilities

• Provide high-quality administrative support to the East Community Mental Health Team.
• Handle sensitive and confidential information.
• Answer calls from service users and maintain accurate records using Microsoft Office and other systems.

Skills

Organisational skills

IT skills

Administrative tasks

Job description

An exciting opportunity has arisen to join our East Community Mental Health Team, based at Bitterne Park Medical Centre. We are looking for an efficient, motivated Administrator / Team Secretary to provide high-quality administrative support to our busy, friendly team.

The team offers secondary care for adults aged 18-65 with severe and enduring mental health issues. You will play a key role in ensuring the smooth running of the office, supporting clinicians with day-to-day tasks, and delivering a professional, compassionate service to our clients. Duties include handling sensitive and confidential information, answering calls from service users, and maintaining accurate records using Microsoft Office and other systems.

The ideal candidate will have:

• Excellent organisational, IT and administrative skills
• Strong communication skills and attention to detail
• A positive, approachable manner and commitment to customer care

Ability to prioritise, multitask and remain calm under pressure

We offer a supportive, inclusive working environment with a focus on staff wellbeing and development. If you are flexible, proactive and enjoy working as part of a team, we'd love to hear from you.

Only open to applicants from Hampshire & Isle of Wight NHS system, which is limited to: Hampshire and Isle of Wight ICB, Hampshire & Isle of Wight Healthcare FT, Portsmouth Hospitals University NHS Trust, University Hospital Southampton FT, South Central Ambulance Service, Isle of Wight NHS FT or Hampshire Hospitals FT