Administration Secretary

HIOW Healthcare; Southampton; On-site; GBP 23,000 - 27,000; Full time

Job summary

Southern Health NHS Foundation Trust is seeking an Administrator / Team Secretary to support a busy East Community Mental Health Team at Bitterne Park Medical Centre. You will help ensure smooth office operations, assist clinicians with day-to-day tasks, and deliver a professional service to clients.

Ideal candidates will have excellent organisational and IT skills, strong communication, and a calm, customer-focused approach.

Qualifications

• Excellent organisational, IT and administrative skills.
• Strong communication skills and attention to detail.
• A positive, approachable manner and commitment to customer care.

Responsibilities

• Provide high-quality administrative support to the team.
• Handle sensitive and confidential information.
• Answer calls from service users and maintain accurate records using Microsoft Office and other systems.

Skills

Organisational skills

IT skills

Administrative skills

Communication

Attention to detail

Customer care

Tools

Microsoft Office

Job description

An exciting opportunity has arisen to join our East Community Mental Health Team, based at Bitterne Park Medical Centre. We are looking for an efficient, motivated Administrator / Team Secretary to provide high-quality administrative support to our busy, friendly team.

The team offers secondary care for adults aged 18-65 with severe and enduring mental health issues. You will play a key role in ensuring the smooth running of the office, supporting clinicians with day-to-day tasks, and delivering a professional, compassionate service to our clients. Duties include handling sensitive and confidential information, answering calls from service users, and maintaining accurate records using Microsoft Office and other systems.

The ideal candidate will have:

• Excellent organisational, IT and administrative skills
• Strong communication skills and attention to detail
• A positive, approachable manner and commitment to customer care

Ability to prioritise, multitask and remain calm under pressure

We offer a supportive, inclusive working environment with a focus on staff wellbeing and development. If you are flexible, proactive and enjoy working as part of a team, we'd love to hear from you.

Only open to applicants from Hampshire & Isle of Wight NHS system, which is limited to: Hampshire and Isle of Wight ICB, Hampshire & Isle of Wight Healthcare FT, Portsmouth Hospitals University NHS Trust, University Hospital Southampton FT, South Central Ambulance Service, Isle of Wight NHS FT or Hampshire Hospitals FT