Administration Officer

Not applicable; Manchester; Hybrid; GBP 15,000 - 21,000; Full time

Job summary

Brook Street in Manchester is seeking two Administration Officers to support the onboarding of Ofsted Inspectors. The role combines office-based tasks with a hybrid working pattern after an initial two weeks in the office.

The position requires strong Excel skills, data handling, and clear communication. It is a temporary assignment with potential extension and includes progressive responsibilities in document management and stakeholder liaison.

Qualifications

• Strong Microsoft Excel skills (essential) and confident use of Microsoft Office applications, including Outlook.
• Good administration experience with a careful, quality-focused approach to data and document handling.
• Clear communication skills (telephone and written) with a professional, helpful manner.
• Comfortable following processes, while also making sound decisions within guidance.

Responsibilities

• Support the team to onboard Ofsted Inspectors, following set procedures
• Chase applicants by telephone and email to gather outstanding documents
• Accurately input and maintain data on contract and Ofsted databases, ensuring information is current
• Issue, receive, and manage documents and correspondence to support team activity
• Handle OI-related queries—providing clear answers, escalating within the team, or referring onwards when needed
• Work to defined timescales and quality standards, exercising some independent judgement under general supervision

Skills

Excel

Office suite

Data management

Communication

Tools

Outlook

Job description

Administration Officer

Location: Manchester (Piccadilly Gate, M1 2WD)

Working Pattern: full-time office attendance for the first two weeks, then hybrid with 3 days per week office-based
Working hours: 37 hours per week either 8:00-16:00 or 9:00-17:00

Assignment length: until 31/03/27 with extension potential
Pay rate: £12.86 per hour

Our Client is hiring for 2 Administration Officer positions to support the onboarding of Ofsted Inspectors. If you're organised, confident with Excel, and enjoy bringing order to fast-moving processes, this could be a brilliant temporary role with real impact-and extension potential.

What you'll be doing:

• Support the team to onboard Ofsted Inspectors, following set procedures


• Chase applicants by telephone and email to gather outstanding documents


• Accurately input and maintain data on contract and Ofsted databases, ensuring information is current


• Issue, receive, and manage documents and correspondence to support team activity


• Handle OI-related queries-providing clear answers, escalating within the team, or referring onwards when needed


• Work to defined timescales and quality standards, exercising some independent judgement under general supervision

What you'll bring:

• Strong Microsoft Excel skills (essential) and confident use of Microsoft Office applications, including Outlook


• Good administration experience with a careful, quality-focused approach to data and document handling


• Clear communication skills (telephone and written) with a professional, helpful manner


• Comfortable following processes, while also making sound decisions within guidance


• A dependable, organised working style-able to manage multiple document requests and updates

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.