Administration Officer

Barfection

Liverpool

Hybrid

GBP 21,600 - 26,400

Full time

14 days+

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Benefits offered by this job

Shared team commission (£70–£100/mo)

28 days holidays + Christmas shutdown

Hybrid work after training

WFH 1–2 days per week after training

Full training incl. funded Apprentices

Job summary

Barfection in Liverpool is seeking an organised administrator to support learner onboarding, exams administration and compliance across Skills Bootcamps and training programmes.

You’ll manage learner records, enrolments, certificates and HR onboarding tasks, playing a key role in keeping systems tidy and audit-ready. Fully funded training opportunities are available, making this a great entry point for those new to the sector.

Qualifications

Good general IT skills with Microsoft Office, email, and online systems.
Excellent organisation and attention to detail.
Strong written and verbal communication.
Ability to prioritise tasks and meet deadlines.
Positive attitude, reliable and professional.
Willingness to learn and take on training, including apprenticeships if inexperienced.
Experience in administration.
Experience in education, training or exams.
Knowledge of SharePoint or similar systems.
Understanding of funded learning (e.g. Skills Bootcamps).
Experience with HR admin, onboarding or payroll systems (e.g. Bright HR, Sage).

Responsibilities

Create learner folders and upload documents to SharePoint.
Process onboarding steps (ID checks, BKSB, privacy notices, PLRs).
Complete and send enrolment forms for signature, upload to portals.
Send induction information and timetable updates.
Add learners to communication groups (e.g. WhatsApp).
Maintain compliance matrices and tracking spreadsheets.
Process new starts, early leavers, completions and progressions.
Upload registers, enrolment forms, exit reviews and employer documents.
Keep all learner files audit-ready and up-to-date.
Update tutor matrices, ALN information and exam tracking.
Organise exam schedules with tutors.
Register learners for exams and invigilate.
Complete invigilation packs and upload required paperwork.
Download and upload result slips.
Claim, scan and post certificates.
Create certificates for non-exam courses.
Register learners on courses and exams.
Manage compliance records.
Produce, scan and post certificates to learners and employers.
Send onboarding emails and contracts for event staff.
Create employee folders and upload documents to Bright HR.
Add new staff to Sage payroll.
Maintain accurate HR documentation.
Provide general support to office and training teams.
Answer emails, calls and learner enquiries professionally.
Maintain spreadsheets, logs and SharePoint folders.
Produce reports for management when required.

Skills

General IT skills

Organisation & detail

Communication skills

Prioritisation & deadlines

Professional attitude

Willingness to learn

Tools

SharePoint

Bright HR

Sage

Job description

Location: Liverpool (Hybrid after training)
Hours: 35 hours per week
Salary:

£24,000 per year for experienced candidates
Additional Earnings: Shared team commission (£70–£100 per month on average)
Contract: Full-time, permanent
Holidays: 28 days + additional paid days during our full 2-week Christmas shutdown
Flexible Working: Work from home available 1–2 days per week after training

Role Overview

This role plays a vital part in ensuring the smooth operation of our Skills Bootcamps and commercial training programmes. You’ll be the backbone of learner onboarding, exams administration, compliance tasks and general operational support.

If you’re organised, great with people, enjoy keeping systems tidy and want to build a long-term career, this is an excellent opportunity — especially if you’re new to the industry and would benefit from fully-funded training.

Key Responsibilities

Learner Onboarding & Programme Administration

Create learner folders and upload documents to SharePoint
Process onboarding steps (ID checks, BKSB, privacy notices, PLRs)
Complete and send enrolment forms for signature, upload to portals
Send induction information and timetable updates
Add learners to communication groups (e.g. WhatsApp)

Data, Records & Compliance

Maintain compliance matrices and tracking spreadsheets
Process new starts, early leavers, completions and progressions
Upload registers, enrolment forms, exit reviews and employer documents
Keep all learner files audit-ready and up-to-date
Update tutor matrices, ALN information and exam tracking

Exams & Certification

Organise exam schedules with tutors
Register learners for exams
Book and invigilate exams
Complete invigilation packs and upload required paperwork
Download and upload result slips
Claim, scan and post certificates
Create certificates for non-exam courses

Commercial Training Support

Register learners on courses and exams
Manage compliance records
Produce, scan and post certificates to learners and employers

HR & Staff Onboarding Support

Send onboarding emails and contracts for event staff
Create employee folders and upload documents to Bright HR
Add new staff to Sage payroll
Maintain accurate HR documentation

General Administration

Provide general support to office and training teams
Answer emails, calls and learner enquiries professionally
Maintain spreadsheets, logs and SharePoint folders
Produce reports for management when required

What We’re Looking For (Person Specification)

Essential

Good general IT skills (Microsoft Office, email, online systems)
Excellent organisation and attention to detail
Strong written and verbal communication
Ability to prioritise tasks and work to deadlines
Positive attitude, reliable and professional
Willingness to learn and take on training (including apprenticeships if inexperienced)

Desirable