Administration Manager / Office Manager – Bristol

Zest4Talent; West of England; Hybrid; GBP 34,000 - 42,000; Full time

Job summary

Zest4Talent Ltd in Bristol is seeking an experienced Administration Manager / Office Manager to own the daily admin function, support the Managing Director and ensure smooth operations, with a focus on confidentiality and stakeholder engagement.

The role combines office-based induction with predominantly home-based work and infrequent Bristol office visits; involves invoicing, credit control, policy maintenance, and coordinating with central groups.

Qualifications

• Proven experience coordinating administrative and financial functions.
• Experience invoicing, credit control, and dealing with senior stakeholders.
• Strong organisational skills and discretion with confidential information.
• Ability to implement process improvements and drive efficiency.
• Experience supervising staff and working in a consultancy environment.

Responsibilities

• Providing confidential administrative and operational support directly to the Managing Director.
• Overseeing invoicing processes, ensuring accuracy and timely administration.
• Managing credit control activities, including following up outstanding invoices and payments.
• Maintaining and updating company policies, procedures and administrative processes.
• Acting as a key point of contact between the business and central group support functions.
• Coordinating confidential requests, documentation and important business information.
• Handling sensitive and commercially confidential matters with professionalism and discretion.
• Managing general office administration and resolving operational issues as they arise.
• Supervising and supporting one direct report initially.
• Identifying opportunities to improve administrative systems, procedures and efficiency.
• Ensuring deadlines are met and important matters are followed through to completion.

Skills

Office management

Invoicing

Credit control

Stakeholder management

Confidentiality

Policy maintenance

Team supervision

IT systems

Tools

Accounting software

MS Excel

Job description

Administration Manager / Office Manager - Bristol

Salary: Up to £38,000 depending on experience

Location: Bristol - Predominantly Home-Based

Working Pattern: Initial office-based induction of approximately 2 weeks, followed by home working with office visits approximately once every fortnight.

Job Type: Permanent

Are you an experienced Office Manager who thrives on responsibility and loves getting things done?

Would you enjoy becoming the trusted right-hand person to a Managing Director, taking ownership of a busy administrative function and being the person everyone relies on to keep things running smoothly?

Are you confident, commercially aware and comfortable dealing with sensitive information, challenging conversations and senior stakeholders?

If so, this could be the ideal next step in your career!

We're delighted to be recruiting for an established professional consultancy with its head office in Bristol.

We're looking for an experienced Administration Manager / Office Manager who can confidently manage the day-to-day administrative function, provide invaluable support to the Managing Director and ensure the smooth running of business operations.

This is a varied and responsible position offering genuine autonomy, the opportunity to make a real difference and the added benefit of predominantly working from home.

The Role

Working closely with the Managing Director, you will become a trusted and essential part of the business, taking responsibility for a wide range of administrative, financial and operational matters.

Your responsibilities will include:

• Providing confidential administrative and operational support directly to the Managing Director.
• Overseeing invoicing processes, ensuring accuracy and timely administration.
• Managing credit control activities, including following up outstanding invoices and payments.
• Maintaining and updating company policies, procedures and administrative processes.
• Acting as a key point of contact between the business and central group support functions.
• Coordinating confidential requests, documentation and important business information.
• Handling sensitive and commercially confidential matters with professionalism and discretion.
• Managing general office administration and resolving operational issues as they arise.
• Supervising and supporting one direct report initially.
• Identifying opportunities to improve administrative systems, procedures and efficiency.
• Ensuring deadlines are met and important matters are followed through to completion.

What We're Looking For

We're looking for someone with a confident personality, excellent organisational skills and the ability to take ownership without needing constant supervision.

The successful candidate will ideally have:

• Proven experience as an Office Manager, Administration Manager, Head of Administration or similar senior administrative role.
• Experience managing or supervising administrative staff.
• Strong experience in invoicing, credit control and general financial administration.
• Experience providing direct support to senior management or company directors.
• Excellent organisational skills with the ability to manage multiple priorities.
• A high level of discretion and experience handling confidential business information.
• The confidence to manage difficult conversations and challenge decisions constructively when necessary.
• Strong communication skills and the ability to work effectively with stakeholders at all levels.
• A proactive, solutions-focused approach.
• Strong IT skills and experience using administrative and financial systems.
• The ability to work independently and remain accountable for delivering results.
• The flexibility to attend the Bristol office when required.

Most importantly, we're looking for someone who is confident, resilient and capable of standing their ground while remaining professional and diplomatic.

You will be the type of person who spots an issue, takes ownership and ensures it gets resolved.

What's on Offer?

• Salary up to £38,000 depending on experience.
• Predominantly home-based working following the initial induction period.
• Initial induction of approximately 2 weeks at the Bristol office.
• Office attendance approximately once every two weeks thereafter.
• A varied and responsible position working directly with the Managing Director.
• Genuine autonomy and the opportunity to take ownership of the administrative function.
• The opportunity to work within an established professional consultancy.
• A supportive working environment with the opportunity to make a real difference.

Why Consider This Opportunity?

This isn't simply another Office Manager position.

It's an opportunity to become the Managing Director's trusted right-hand person, taking ownership of a varied and important role within an established business.

You will be trusted to manage your workload, make decisions, handle confidential matters and ensure the administrative side of the business operates effectively.

If you're an experienced Office Manager who enjoys responsibility, values autonomy and would welcome the flexibility of predominantly working from home, we'd love to hear from you.

You must have right to work in the UK.